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Some one stole my ww chan!

Discussion in 'General Chat' started by poorsod, Aug 31, 2006.

  1. edmorel

    edmorel Senior member Dubiously Honored

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    As was mentioned, FedEx has recently changed their policy. It used to be that every package required a signature, unless the customer had a signature waiver on file. It seems things have changed. I think this is a very bad idea, and very representative of the poor service of FedEx in general. Lots of packages are going to get stolen as a result of this.

    Initially, I would have said there was no way this is Chan's problem, being that they fulfilled their end of the bargain by making ans shipping the suit. But if indeed they were unaware of the policy change and did not require a signature for the delivery, then perhaps they share some responsibility.

    As an aside, I hate FedEx. They continually raise their rates by large percentages. They messed up the interest rate on one of my credit cards by repeatedly billing it when it was maxed out, despite multiple calls I made requesting that they take it off the account. And they screwed me out of $500-$1000 in bogus fees every year when I was using them. Like charging per-package pickup fees on entire shipments that were not picked up. Or randomly charging over $50 for 1lb packages sent 2nd day air within California. You have to watch their invoices like a hawk, or prepared to be screwed. Plus they don't ship on Saturdays. I hear even worse things about UPS. USPS is a vastly superior service.



    UPS left a box at my doorstep one day. I opened it without looking where it was from and it was a tiffany sterling silver bracelet and necklace. It was addressed to someone no where near where I lived. The next day I told the UPS guy and his response was, "I noted that it was signed for and delivered" (no one signed for it at my home), "if I take it back, I get in trouble so you own it, unless you want to give it to me" I took it back to Tiffany's about three weeks later (due to being out of town on business). Tiffany nor UPS looked for the package in all that time.
     
  2. DocHolliday

    DocHolliday Senior member Dubiously Honored

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    I hear even worse things about UPS. USPS is a vastly superior service.

    I agree with this. If I could avoid using UPS ever again, I would.
     
  3. Huntsman

    Huntsman Senior member

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    I get most of my packages via UPS, and never had a complaint, though FedEx's air service seemed more professional to me.

    Several months ago, UPS damaged a set of $400.00 gaskets for my car. I ordered a new set and filed a claim. The new set came in damaged even worse. I filed another claim, and ordered a new set, shipped FedEx. No probs.

    I think they are all going to have problems at times.
     
  4. poorsod

    poorsod Senior member

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    Poorsod, wondering how things turned out. Any word from either FedEx or Chan?

    Fedex said that it was up to the sender to file for the claim. So I spoke with Patrick and he said he would make me a new jacket. That's the last I've heard.
     

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