H. E. Pennypacker
Distinguished Member
- Joined
- Oct 22, 2020
- Messages
- 1,441
- Reaction score
- 3,618
I just seen the sale, a lot of great makeups.....was there any 9UK?Hoping there's going to be some size 9uk in the sample sale to come
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I just seen the sale, a lot of great makeups.....was there any 9UK?Hoping there's going to be some size 9uk in the sample sale to come
I just seen the sale, a lot of great makeups.....was there any 9UK?
I live on a tiny island and my pick up point is relatively easy accessible, a boat trip there and back for an hour total. Having said that, I have to ask @Leaves to credit Erik (I believe) who phoned me and asked to which service point I would like to get my shoes delivered to. He knew island life is a bit different than living in an urban area Shoes should be here by Monday if DHL do their magic. Thanks again for an awesome customer service.
I just seen the sale, a lot of great makeups.....was there any 9UK?
When I was looking the biggest size I saw was 8.5uk.
I live on a tiny island and my pick up point is relatively easy accessible, a boat trip there and back for an hour total. Having said that, I have to ask @Leaves to credit Erik (I believe) who phoned me and asked to which service point I would like to get my shoes delivered to. He knew island life is a bit different than living in an urban area Shoes should be here by Monday if DHL do their magic. Thanks again for an awesome customer service.
Another shout out to Erik for the attention to detail and quality. When a recent pair that I bought was mislabeled on the website (by half size), Erik caught it during the Quality Check. He informed me of the size difference, apologized and sent me the actual measured differences between sizes in an email. More importantly, shipped the pair to me and gave me the option to return it for free if fit doesn't work out. Hopefully the shoes will fit well when I receive them next week and this will not be an issue.
Class act, all along! Much appreciated. Thanks @Leaves for the Customer Service!
We make almost all samples in UK 7.5 or a size a staff member can wear so it’s mostly a feeding frenzy for people with UK 7.5.
You have too many staff members with size 7 to only have 1 shoe offered on the sample saleWe make almost all samples in UK 7.5 or a size a staff member can wear so it’s mostly a feeding frenzy for people with UK 7.5.
This is where I start wishing EB worked for my feet. Those will be great.
Lower instep EB you say?!x2
Speaking of which, @Leaves I was discussing my EB fitment issues with another member yesterday and he mentioned that you guys spec a lower instep on 363 mod for your makeups. Is that accurate? I bought a pair of the mahogany shell jumpers and ended up reselling them due to fit so it would be good know for the future if that model has the normal EB instep or if you spec the makeup with a reduced instep.
Thank you sir. Gorgeous leather... the Jamaican Kudu as well.