Here is the story. An employee recently quit. He was probably going to be fired anyway and he knew that, so Friday afternoon two weeks ago he just walked out the door without any notice (he is a diva as you will see). He now wants a letter of recommendation. This is why I am on the fence about what to do. On the one hand he was a very good salesman, great with customers and was for the most part an alright guy. He would stay late whenever needed without any problem. As a person I liked him a lot. The flip side is he was a real diva, got into loud fights with other employees (sometimes in front of customers) and complained about certain tasks that he didn't want to do. I'm not talking about taking out the trash or cleaning toilets, I'm talking about writing his sales invoices correctly, an so on. Without a doubt the highest maintenance employee I have ever had. He was also often late. His trustworthiness is also suspect. I know these things will unlikely change, and to leave them out of the letter is a disservice to any future employer. To put them in and the letter is worthless. What say you SF?