I recently found a really nice pair of Alden shoes at a thrift store on my regular circuit, but since they had a scratch in the leather I didn't really look further. The next day they were gone, so I assume either someone bought them or the nice ladies there found the scratch and deemed them unsuitable (they do this at that store). My question is to what extent can shoes be repaired to look acceptable for use or resale? What kind of damage is repairable and what is the end of a shoe? The scratch in question went through the top layer of leather on the heel counter, but it wasn't deep. Is this something that could be fixed? How much damage have people successfully gotten repaired? Thanks.