• I'm happy to introduce the Styleforum Happy Hour, our brand new podcast featuring lively discussion about menswear and the fashion industry. In the inaugural edition, a discussion of what's going on in retail today. Please check it out on the Journal. All episodes will be also be available soon on your favorite podcast platform.

  • Styleforum Gives - Holiday Charity Auction 8: Cuir de Russie card case from Equus Leather

    We are very proud to present this year's edition of the Styleforum Holiday Charity Auctions, this year in support of the Ronald McDonald House Charities of Spokane (www.rmhcspokane.org). Each Auction lasts 24 hours. Please follow and bid on all the auctions.

    The 8th auction is for a Cuir de Russie card case from Equus Leather. Please bid often and generously here

    Fok and the Styleforum Team.


    Bored of counting likes on social networks? At Styleforum, you’ll find rousing discussions that go beyond strings of emojis.

    Click Here to join Styleforum's thousands of style enthusiasts today!

Santoni Shoes and my ordeal to buy a pair of boots!


Senior Member
Mar 14, 2006
Reaction score
Two weeks ago I was in Bremen Germany at a shoe store called Stiesing and I found a great pair of handmade Santoni Boots. I didn't buy them because I had no room to take them, but I took the style name (knut). When I returned, I called the Santoni shop in New York and they said they do not stock them and there is no way they will special order them. I was also told there was no point in speaking to the manager since they were his rules and there are no exceptions. I tried calling & emailing the Stiesing shop in Germany, but they do not speak English. I emailed Santoni in Italy and asked about the boots and he gave me the phone number to their German agent since he couldn't locate them. I called their German agent to see if he could help me buy them, and he has been the most reasonable helpful person so far. He was shocked the New York store was so unco-operative since this was a reasonable request, but he said there is nothing he can do since he doesn't deal with sales, he just fills orders for stores. I emailed Santoni Italy again and they haven't responded. Nice boots, but so far Santoni's service, especially in New York, leaves a lot to be desired. Anyone have any ideas or suggestions?




Distinguished Member
Dubiously Honored
Mar 23, 2002
Reaction score
I find it a bit strange, that a German shop does not have at least one member of staff to speak English.

I can certainly phone them on your behalf and ask, if they will ship to the US and what’s the best way of payment is. Credit cards are not that widely accepted in Germany, although I presume a main store in a town like Bremen would accept them.

Send me a PM with the details of the shoes and I will phone them tomorrow. German is my mother tongue, so I should be alright.

They have got a website, even one with an English flag, indicating that language is spoken:

Alternatively e-mail them, someone must speak English.

Styleforum is proudly sponsored by

Featured Sponsor

How many pairs of shoes do you own?

  • 1 - 4

    Votes: 31 3.7%
  • 5 - 10

    Votes: 143 17.2%
  • 11 - 20

    Votes: 276 33.1%
  • 21 - 30

    Votes: 130 15.6%
  • 31 - 40

    Votes: 71 8.5%
  • 41 - 50

    Votes: 49 5.9%
  • 51 - 60

    Votes: 25 3.0%
  • 61 - 70

    Votes: 22 2.6%
  • 71 - 80

    Votes: 17 2.0%
  • 81 - 90

    Votes: 7 0.8%
  • 91 - 100

    Votes: 9 1.1%
  • 100+

    Votes: 53 6.4%

Related Threads

Forum statistics

Latest member