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Romano's Macaroni Grill: What the heck happened?

Artisan Fan

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Despite some really good meals at local non-chain Italian establishments, my wife and I decided to go to Romano's today for lunch. What a disaster.

The problems started right away. We ordered the calamari. It was stinky in an expired seafood kind of way with a terrible aftertaste. After two bites we knew something was horribly wrong. Fortunately the manager made right by apologizing (he claimed the bread coating was bad but it seemed more than that to us) and allowing us to change.

When the entree arrived, my wife's dish was entirely undercooked. My Penne Rustica had cold prosciutto, vastly undercooked penne pasta, and undercooked shrimp. We should have sent them back but felt like we would be making trouble after sending the appetizer back. We ate barely anything and left quickly.

We used to love going here but the food seems to have gone downhill. Maybe this is an isolated instance but it was one of the worst meals I have had in recent memory.

A wasted $50 lunch. Romano's is off my list.
 

ama

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Sounds like the meal needed moar RANCH DRESSING and NAPKINS!!
 

Piobaire

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Originally Posted by ama
Sounds like the meal needed moar RANCH DRESSING and NAPKINS!!

This is what my first thought was. Also, a TO GO Coke.
 

ama

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Originally Posted by Piobaire
This is what my first thought was. Also, a TO GO Coke.

Good point, I forgot about that prerequisite to any FINE DINNING experience.
 

Despos

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Owned by Brinker (Chili's) now. Even Mr. Romano is unhappy with the current state of things.
 

ConcernedParent

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Just because it isn't Olive Garden doesn't mean it's not terrible.
 

Artisan Fan

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Originally Posted by ama
Sounds like the meal needed moar RANCH DRESSING and NAPKINS!!

Not even ranch dressing could have saved it.
 

Septavius

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I always called this place "Romano's" for short, and my friends always looked at me funny as to why I didn't call it "Macaroni Grill." Anyway, I haven't been there in a few years. The last time I went the food was really bland.
 

Jr Mouse

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Originally Posted by ama
Sounds like the meal needed moar RANCH DRESSING and NAPKINS!!

 

83glt

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Originally Posted by Artisan Fan

We used to love going here but the food seems to have gone downhill. Maybe this is an isolated instance but it was one of the worst meals I have had in recent memory.

A wasted $50 lunch. Romano's is off my list.


Sorry AF, but it kind of serves you right for going to such a shitty place to begin with. You should stick to the non-chains and support SMALL BUSINESSES. They are the engine of the economy after all.

ZZZZZZZZZZZZZZZZzzzzzzzzzzzzzzzzzzzzzzz
 

Douglas

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Originally Posted by 83glt
ZZZZZZZZZZZZZZZZzzzzzzzzzzzzzzzzzzzzzzz
if this were all you ever posted, all the time, it would be an immeasurably vast improvement.
 

Artisan Fan

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I must be missing something with the ranch dressing and napkins references.
 

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