Yes, it’s the blocking crease. You can see it on the photos below (I switched the boots in the second picture to show it’s not just the angle of the light)You talking about the blocking crease? If so, I would get a second opinion from their customer service, if it's running over the toe box that part may not go away completely. The blocking crease should only really be going down the parts that will flex and crease over time and should be similar boot to boot. Having said that, without pics, hard to say.