Could someone help me clarify my right to an exchange under Uk trading law? I was given a pair of APC New Standards as a present, so no receipt. Worn around 3/4 times around the house. The stictching which holds the button placket in has come loose, so theres basically a massive hole to the right of the fly buttons. The denim hasn't ripped, its just the stitching. (sorry I would post a pic but i'm at work). They are clearly brand new still as they are stiff as a board. Sent a quick email to APC to see if I could get these replaced at the London shop as that would save so much hassle, as opposed to either sending back via post or finding out which shop they were bought from. They seem to think they only have to replace/exchange if it was bought directly throught their shop. Does the manufacturer (APC) have a duty to replace these? If they do not feel they do, can I invoke the Sale of Goods act 1979?