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Resolved

Discussion in 'Classic Menswear' started by quackattack, Apr 13, 2016.

  1. quackattack

    quackattack Member

    Messages:
    22
    Joined:
    Jul 18, 2015
    Resolved.

    Seems like there were some technology issues on their end.
     
    Last edited: Apr 15, 2016
  2. GBR

    GBR Senior member

    Messages:
    7,457
    Joined:
    Mar 15, 2006
    Return them, you do not need their permission.
     
    1 person likes this.
  3. quackattack

    quackattack Member

    Messages:
    22
    Joined:
    Jul 18, 2015
    Thanks. I will reach out to them one last time tomorrow. Considering they're the ones who messed up, I don't feel like paying the $30 for shipping.
     
    Last edited: Apr 15, 2016
  4. quackattack

    quackattack Member

    Messages:
    22
    Joined:
    Jul 18, 2015
    I would appreciate if someone could help me out here. I'm trying to register a return label through DHL, but it doesn't recognize the return address.

    The following worked:
    Malford of London Ltd Returns
    Ermine Street Unit 6
    SG9 9AZ Buntingford
    Storbritannien
    00448458690690
     
    Last edited: Apr 14, 2016
  5. MalfordOfLondon

    MalfordOfLondon Senior member

    Messages:
    4,880
    Joined:
    Feb 24, 2009
    Location:
    London
    Hi [redacted] (apologies),

    Please can you resend your email.

    We have not had any contact from you other than the message that you sent on 23rd March, asking to swap a pair of sunglasses on your order for another model.

    Kind regards.
     
    Last edited: Apr 14, 2016
  6. quackattack

    quackattack Member

    Messages:
    22
    Joined:
    Jul 18, 2015
    I sent you an email with a screenshot of the messages I've sent through your website.
     
    Last edited: Apr 14, 2016

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