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Refund on duty/taxes paid?

hkl16

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Dec 7, 2013
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I bought an item from billyreid.com and they charged for duty/tax during checkout shipping to Canada. They use a brokerage company called pitney bowes to handle international orders. I received my item but it didn't work out so i returned it and got a refund minus the duty/taxes. Does anybody know how to get it back?
 

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