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Recieved wrong shirt shize from Shopthefinest

Discussion in 'Classic Menswear' started by TwoStep, Mar 2, 2010.

  1. TwoStep

    TwoStep Senior Member

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    I just recieved 2 Barba shirts that i ordered from shopthefinest.com

    On the order that i made they were size 39 / 15.5

    When i tried one of them i noticed it felt a little to big around the neck.

    When i looked it was size 16/ 41 even though i ordered 15.5.

    Since tags from the shirt what can i do in this situation?

    The other shirt was the right size.
     




  2. Yika

    Yika Senior Member

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    call/email them regarding the situation.
     


  3. Philip1978

    Philip1978 Distinguished Member

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    Just email them and see what they say.
     


  4. Douglas

    Douglas Stupid ass member

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    Fatten up.
     


  5. Hans

    Hans Senior Member

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    Send Ian at STF an email. He's very helpful.
     


  6. LA Guy

    LA Guy Opposite Santa Staff Member Admin Moderator

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    Ian is a straight up guy and will make this right. Probably just a problem during fulfillment.
     


  7. The Contrarian

    The Contrarian Well-Known Member

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    Another catastrophe averted thanks in part to style forum.

    What did people do with issues like this before this place existed?
     


  8. winston

    winston Distinguished Member

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    Another catastrophe averted thanks in part to style forum.

    What did people do with issues like this before this place existed?


    They phoned/emailed, as advised here. [​IMG]
     


  9. TwoStep

    TwoStep Senior Member

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    Spoke with Ian now. I am going to ship it back. If he has no issues with it they are going to offer me store credit. However i find it pretty annoying that they can't give me a straight answer. "Send it in and i'll have a look at it". Since this is clearly their fault i'd prefer them to give me a straight answer.
     


  10. bananananana

    bananananana In Time Out

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    Spoke with Ian now. I am going to ship it back. If he has no issues with it they are going to offer me store credit. However i find it pretty annoying that they can't give me a straight answer. "Send it in and i'll have a look at it". Since this is clearly their fault i'd prefer them to give me a straight answer.

    Fuck that shit. Demand your cash back plus all shipping costs. Who gives a fuck that people here think this Ian guy is a nice dude. His company screwed up and should bear 100% of the costs.

    Make sure to take pics of the shirt and tags too in case he doesn't give you cash back so you can do a CC charge back.
     


  11. VKK3450

    VKK3450 Distinguished Member

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    Spoke with Ian now. I am going to ship it back. If he has no issues with it they are going to offer me store credit. However i find it pretty annoying that they can't give me a straight answer. "Send it in and i'll have a look at it". Since this is clearly their fault i'd prefer them to give me a straight answer.

    Why only store credit?

    If it's as you say I would expect option of a refund and return shipping costs at least.

    K
     


  12. forex

    forex Distinguished Member

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    He probably wants to make sure that he actually made the mistake. Ian is a good guy to deal with so I am sure he will make it right.
     


  13. alliswell

    alliswell Distinguished Member

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    Spoke with Ian now. I am going to ship it back. If he has no issues with it they are going to offer me store credit. However i find it pretty annoying that they can't give me a straight answer. "Send it in and i'll have a look at it". Since this is clearly their fault i'd prefer them to give me a straight answer.

    He doesn't know you. Maybe you're this guy...

    Fuck that shit. Demand your cash back plus all shipping costs. Who gives a fuck that people here think this Ian guy is a nice dude. His company screwed up and should bear 100% of the costs.

    Make sure to take pics of the shirt and tags too in case he doesn't give you cash back so you can do a CC charge back.
     


  14. anon

    anon Distinguished Member

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    why not just exchange the shirts for the right size?
     


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