Our local Nordstrom is fairly new in town, about 2 years old. I haven't shopped there much, but went in today to check out their Smartcare shirts (I have many little children and they like to do their best to wrinkle my dress shirts before work). In any case I was asking some questions and commented on the broadclothes and how nice they tend to be. She continued to then ask me what a broadcloth was. I then continued to explain the differences in showing her the twills, broadclothes, pinpoints, etc. Now I'm sure it has nothing to do with 90 percent of the men's furnishings department being female, but shouldn't this be basic knowledge for someone working at a Nordstrom? I would find it surprising if I didn't speak with someone at the Littleton Nordstrom recently, where they carry some higher-end shoes than many Nordstrom stores, and he wasn't familiar with Gravati or some of the other brands of shoes. It's no wonder the general public isn't knowledgable about clothing if those working in those stores are unable to provide input on product features, quality, etc.