Really dumb & rude comments from customers

Discussion in 'Social Life, Food & Drink, Travel' started by cuffthis, Aug 7, 2006.

  1. cuffthis

    cuffthis Senior member

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    I have deleted this post as my attempt at humor has been misconstrued. Please accept my apology if I offended you.
     
  2. lawyerdad

    lawyerdad Senior member

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    [​IMG]
     
  3. DNW

    DNW Senior member

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    Print it out, laminate it, and post it at the entrance of your restaurant. I bet you won't here these again. [​IMG]
     
  4. javyn

    javyn Senior member

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    I love these haughty, customer is stupid but I feel just fine taking their money posts. I'm with DarkNWorn, you should print that out and put it on the wall so your customers can see just what you think of them.

    It reminds me of the arrogant tech support monkeys who are always complaining/laughing at the people who call them because they are less than savvy when it comes to computers, not realizing if the callers they hate so much actually knew anything, they'd have to go and find a real job because they wouldn't be needed at the call center.
     
  5. cuffthis

    cuffthis Senior member

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    Thank you for supplying #11.

    I love these haughty, customer is stupid but I feel just fine taking their money posts. I'm with DarkNWorn, you should print that out and put it on the wall so your customers can see just what you think of them.

    It reminds me of the arrogant tech support monkeys who are always complaining/laughing at the people who call them because of they are less than savvy when it comes to computers, not realizing if the callers they hate so much actually knew anything, they'd have to go and find a real job.
     
  6. Bouji

    Bouji Senior member

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    I hope you don’t see this as rude, but I had a look at the wine list on your restaurants website, and could not help but find it strange to see a restaurant, which prides itself on wine, but has none of the following:
    Pouilly Fuisse
    Puligny Montrachet
    Chassagne Montrachet
    Chablis 1er Cru
    Petit Chablis
    Romanee-Conti
    Vosne-Romanee
    Corton
    Gevrey Chambertin
    Le Pin
    Petrus
    Margaux
    Latour
    Haut Brion
    Lafite Rothschild
    Mouton Rothschild
    d'Yquem
    Ausone
     
  7. javyn

    javyn Senior member

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    I can't be number 11 because I'm not a customer of yours. I was just saying, in short, that this supercilious attitude is really trite, and believe me, those stupid customers pick up on it. Good luck staying in business longer than 2 years.
     
  8. javyn

    javyn Senior member

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    Bouji, I had some Italian wine Friday that cost $255 a bottle. It started with an A, perhaps would know what it is? I'm generally not a wine person, but this was good even to my pleb tastes.
     
  9. Bouji

    Bouji Senior member

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    Bouji, I had some Italian wine Friday that cost $255 a bottle. It started with an A, perhaps would know what it is? I'm generally not a wine person, but this was good even to my pleb tastes.

    I'm not good with Italian wine... although, I'm guessing Angelo Gaja? Was it red or white?
    I am mostly into French wine.
     
  10. Bouji

    Bouji Senior member

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    I'm not good with Italian wine... although, I'm guessing Angelo Gaja? Was it red or white?
    I am mostly into French wine.

    Perhaps Amarone Della Valpolicella?
    Or maybe Amarone dal Forno, but that tends to be more than $255
     
  11. cuffthis

    cuffthis Senior member

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    I like and admire most of the wines you mention below. However, in my homestate of Delaware, I must purchase wines from a distributor. The distributors who sell these products, IMHO, do not properly ship, store and transport them. I refuse to purchase wines that were shipped in unrefrigerated containers from overseas, sent to an unrefrigerated warehouse, and delivered in an unrefrigerated truck.

    As soon as I can purchase these when I am comfortable they were properly stored, I will purchase them and offer them to my customers, assuming they are good values. With the weak dollar, IMHO, many French and other Eurpoean wines are not very good values these days.

    I hope you don’t see this as rude, but I had a look at the wine list on your restaurants website, and could not help but find it strange to see a restaurant, which prides itself on wine, but has none of the following:
    Pouilly Fuisse
    Puligny Montrachet
    Chassagne Montrachet
    Chablis 1er Cru
    Petit Chablis
    Romanee-Conti
    Vosne-Romanee
    Corton
    Gevrey Chambertin
    Le Pin
    Petrus
    Margaux
    Latour
    Haut Brion
    Lafite Rothschild
    Mouton Rothschild
    d'Yquem
    Ausone
     
  12. cuffthis

    cuffthis Senior member

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    Understand sarcasm.

    I can't be number 11 because I'm not a customer of yours. I was just saying, in short, that this supercilious attitude is really trite, and believe me, those stupid customers pick up on it. Good luck staying in business longer than 2 years.
     
  13. Bouji

    Bouji Senior member

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    I like and admire most of the wines you mention below. However, in my homestate of Delaware, I must purchase wines from a distributor. The distributors who sell these products, IMHO, do not properly ship, store and transport them. I refuse to purchase wines that were shipped in unrefrigerated containers from overseas, sent to an unrefrigerated warehouse, and delivered in an unreifreigerated truck.

    As soon as I can purchase these when I am comfortable they were properly stored, I will purchase them and offer them to my customers, assuming they are good values. With the weak dollar, IMHO, many French and other Eurpoean wines are not very good values these days.



    Understandable; but aside from wines like Le Pin and Petrus I do find it odd that you offer Meursault and not Chablis or Pouilly Fuisse, which IMO offer better value. For me Meursult has always been overpriced for what it is - I'd preffer a Chablis 1er or Montrachet, which can be had for similar money.
    Another issue that arose in my mind - In a semi-urban place like Delaware is there a market for such wines as Romanee-Conti and Latour? Whilst in London there certainly is, outside major urban areas I don't really see it.
    Having a restaurant has always been my dream... Unfortunatly, I'm making too much money as a banker...
     
  14. cuffthis

    cuffthis Senior member

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    Again - it goes back to what's available. The supplier I purchase the Meursault from does not offer Chablis or Pouilly Fuisse that I felt was a good price to value.

    To answer your second question, there is always a demand for quality wine. DE is located mid-point between NYC and DC and there is a substantial amount of business travellers from each city in town doing business with the Fortune 500 companies located and incorporated here.

    I want to make as much wine available to people but want to make our place as non-pretentious as possible. It is my opinion that a wine list focusing on the best values is more desirable and approachable than a wine list focusing on the most expensive and popular labels.

    Understandable; but aside from wines like Le Pin and Petrus I do find it odd that you offer Meursault and not Chablis or Pouilly Fuisse, which IMO offer better value. For me Meursult has always been overpriced for what it is - I'd preffer a Chablis 1er or Montrachet, which can be had for similar money.
    Another issue that arose in my mind - In a semi-urban place like Delaware is there a market for such wines? Whilst in London there certainly is, outside major urban areas I don't really see it.
    Having a restaurant has always been my dream... Unfortunatly, I'm making too much money as a banker...
     
  15. Bouji

    Bouji Senior member

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    Again - it goes back to what's available. The supplier I purchase the Meursault from does not offer Chablis or Pouilly Fuisse that I felt was a good price to value.

    To answer your second question, there is always a demand for quality wine. DE is located mid-point between NYC and DC and there is a substantial amount of business travellers from each city in town doing business with the Fortune 500 companies located and incorporated here.

    I want to make as much wine available to people but want to make our place as non-pretentious as possible. It is my opinion that a wine list focusing on the best values is more desirable and approachable than a wine list focusing on the most expensive and popular labels.

    I see.
    The thing is I'd try a new Nuits or Beaune, but I never remember the name of it and nine times out of ten, I'll revert to a mid priced vintage of Gevrey Chambertin
     

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