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Quick question...
The C&J website says:
"Aside from the factory repairs most of the Crockett & Jones retail shops also offer a local repair service, which is carried out by a reputable agent on our behalf and takes approximately 2 weeks."
Is this "reputable agent" as good as the factory and do they use original C&J parts for repair (eg C&J branded soles)?
I recently contacted C&& regarding the possibilities of a group MTO for interested SF members. I asked about an all eyelet cordovan Harlech with storm welt on commando and was told that something along those lines would be possible. Boots would be non-returnable and payment would need to be in full prior to construction. Wait time would be 10-12 weeks. If anyone's interested I think we should take advantage. PM me if interested - I could also start a new thread...
In the UK, they use Koko's in north London.
Apparently they have c&j supplied materials etc, but i understand they only carry out small repairs like heels etc as opposed to full resole. Presumably only the factory in Northampton have the original lasts needed for a full recraft.
Thanks for your most helpful info. I asked for a sole & heel change (leather --> dainite resole) for a new pair of shoes bought direct from C&J, i thought it'd be done at the factory but C&J notified me it was done at their "repairer" and it's now ready.
I hope this doesn't count as a 3rd party repair that would invalidate future factory recrafting...?
That makes sense if it was a new shoe. How much did they charge out of interest?
I wouldn't imagine it would cause any problems down the line, although I don't believe the C&J recraft offers particularly good value for money.
A quick question for C&J (or anyone else who may already know this from personal experience):
- I have two pairs of C&J Audleys (one black, one brown) that I would like to return for re-crafting.
They both have Topy layers applied to the soles. The Topy layers were applied by a local cobbler.
Would C&J still accept the shoes for a re-craft?
(Note: The shoes are otherwise in totally original condition - they've never been re-heeled or otherwise altered from their original state, except for the application of the Topy layers.)
Journeyman, just curious, why are they going back for re-crafting? or you just want to go back to leather sole?
That's great to hear! Thanks for the response.
Ok guys, any interest in a cordovan boot?