blackplatano
Distinguished Member
- Joined
- Jul 6, 2006
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Asking in behalf of a friend.
Where do people dispute small amounts of money with large corporations? Like if someone thinks they have been unfairly charged for a cell phone bill?
Background.
The person had two phone lines under a single plan. One of the cell phones died, and the other line was canceled because the person switched plans. This was around sept. 13. The person called the cell company sept. 15 to confirmed everything was fine. They said one cell is canceled but the line associated with the dead cell is still active and since the new cycle started sept. 14, the person is going to have to pay the full month from sept to oct. 14 even though the only line associated will be a non working cell phone. Now the cell company wants a full month's payment (around $100, I think) even though not a single minute was spoken.
P.S Person was not under contract.
Where do people dispute small amounts of money with large corporations? Like if someone thinks they have been unfairly charged for a cell phone bill?
Background.
The person had two phone lines under a single plan. One of the cell phones died, and the other line was canceled because the person switched plans. This was around sept. 13. The person called the cell company sept. 15 to confirmed everything was fine. They said one cell is canceled but the line associated with the dead cell is still active and since the new cycle started sept. 14, the person is going to have to pay the full month from sept to oct. 14 even though the only line associated will be a non working cell phone. Now the cell company wants a full month's payment (around $100, I think) even though not a single minute was spoken.
P.S Person was not under contract.