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Question about jantzen

Discussion in 'Classic Menswear' started by Brian SD, Feb 19, 2004.

  1. Brian SD

    Brian SD Senior member

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    How long do you usually wait to receive a shirt from Ricky? I just ordered my first shirt, and I'm curious how long it will take to arrive. Also another question, do you know if he charges your credit card before making the shirt, or does he wait until it ships to charge? Thanks [​IMG]
     
  2. Tom

    Tom Senior member

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    He charged my card after the shirt was made, and right before it shipped.

    -Tom
     
  3. matadorpoeta

    matadorpoeta Senior member

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    i got my first shirt in two weeks but all the others have taken about a month.
     
  4. water

    water Senior member

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    Do you guys order using his online form? There does not seem to be any encryption on that page which makes me a little worried about using it to send my credit card information.

    Also, when you input your sizes, should they be in cm or inches?
     
  5. Alias

    Alias Senior member

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    Inches. And the encryption thing put me off also, but I think they should have a fax number available.
     
  6. gregory

    gregory Senior member

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    Hello....

    I placed my order on Feb 7 and this morning, Ricky said the shirt was sent two days ago (Feb 18). I'll let everyone know when the shirt arrives.

    Regarding sending credit card numbers through the unencrypted website, how about calling him up/faxing your credit card number instead, like others have suggested?

    Cheers
     
  7. Brian SD

    Brian SD Senior member

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    Thanks for the responses. I appreciate it.
     
  8. water

    water Senior member

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    I would prefer not to call or fax... has anyone used this online form to submit credit card info?

    Also, when they ask for wrist measurements, I assume they are looking for you to measure your actual wrist and not the wrist of a shirt that fits well? And while on that topic, do you have to have one wrist adjusted for your watch? I would prefer to pass on that option.
     
  9. gregory

    gregory Senior member

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    I have used it before. I suppose for subsequent orders, one does not need to submit one's credit card information. Ricky should be able to pull it out of his files?
     
  10. Bic Pentameter

    Bic Pentameter Senior member

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    I think the non-encrypted site vs. calling or faxing is a trade off of anticipated risk and immediate cost. Even if the call is $5, averaged out over the cost of two or three or 27 shirts, the price is right.

    I live in Japan, and am used to placing international calls and facsimilies. I called once, and that was the end of it.

    Do it once, and Ricky has your card on file. When I have placed subsequent orders, a simple e-mail saying "bill my card" was just fine.

    (By the way, I also specified my measurements in centimeters.)

    Bic
     
  11. Brian SD

    Brian SD Senior member

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    There is an option to have one cuff larger for your watch, you can choose if you want it or not, and how much extra room you want, and what wrist it will be on .

    And yes, he specifies on measurements that he wants you to measure what it is, and not what a well-fitting shirt is.
     
  12. water

    water Senior member

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    I tried faxing my order today but was having trouble with the number... does anyone know if the fax number given on the 'Contact' page of the Jantzen site is correct?
     
  13. gregory

    gregory Senior member

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    Does anyone know roughly how long it takes for Jantzen stuff to arrive in the United States (East coast) after the day Ricky ships them?

    Thanks.
     
  14. daytona

    daytona Member

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    gregory, you will get the stuff within 2 weeks.
     
  15. water

    water Senior member

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    I really hope I am not beating a dead horse here...

    I have been trying to contact Jantzen for a couple of weeks. I have attempted to fax my order using the fax number provided on their site, but it sounds like someone is answering the call (i.e., the fax is not connecting).

    I have also e-mailed them on two or three times but have not received a response. Is that normal? It almost seems like they do not want to take my order.

    Having read about other's success ordering from them, I am considering using the online form. As I have said earlier in this thread, I do have a hesitation using my credit card on a non-encrypted site.

    Any suggestions? Thoughts?
     
  16. nova

    nova Active Member

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    I am impressed by the quality of the Jantzen shirts that you guys posted on this board.

    I sent my order by online form a couple of days ago - will I get a confirmation email?

    Thank you very much.
     
  17. rayk

    rayk Senior member

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    water: That has been my experience with Jantzen, as well. Â Ricky will get around to your order all in good time. Â While I won't tell you that transmitting your unencrypted credit card info is safe, I can say that I've done so with Jantzen and have had no problems. nova: You should have had an option of printing a "Form Confirmation" at the time the order was placed. Â Whether Ricky will email an order confirmation is anybody's guess: I've received email confirmations prior to receipt of some orders, and have received other orders without any prior confirmation. Â [​IMG]
     

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