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Poor Allen Edmonds Quality, Help!

LLL

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I recently bought a pair of AE Quintons online at http://www.allenedmonds.com/aeonline...ategory=127607
and have found issues with them and am wondering if this is typical.

The first pair that was delivered, the toe was poorly formed on both shoes. Where the leather meets the welt at the toe, it looks like there isn't enough leather to wrap beneath the welt and the effect is a hole that looks like the opening of a tent.

The second pair I received, the holes where the stitches pass through the leather is partially visible so a series of semi circular grooves runs along the the joint between the toe and the welt. It looks like whoever produced the shoe was aware of this as some of these holes are filled with brown paste. In the rear inside quarter, the leather is also extremely dry and does not feel like leather. It is quite a large piece of leather and resembles the dashboard material on some cars in terms of feel.

I am wondering if these defects are typical or if I am just being picky. I do not want to send these shoes back again as it will cost me an additional $10 for processing (I've already paid $130 in shipping and brokerage). The E-Commerce department have been helpful but if all the shoes are produced in this manner then perhaps there is nothing they can do. Are these defects something I should just accept or should I request another pair?
 

MyOtherLife

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