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Our Legacy

Discussion in 'Streetwear and Denim' started by JackFrost09, Mar 13, 2010.

  1. smashwindow

    smashwindow Senior member

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    send this thread to the company nothing is scarier than bloggers bitching.
     


  2. ac_slater

    ac_slater Senior member

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    I tried sending them the confirmation info. No reply.

    I tried starting a dispute in paypal and I was informed that "this type of purchase is not open for dispute."

    I fee like I've been robbed, basically.
     


  3. VLSI

    VLSI Senior member

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    Just for future reference, always pay with a credit card through paypal. Two layers of protection. Paypal doesn't offer buyer protection through retailers' webstores.
     


  4. ac_slater

    ac_slater Senior member

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    It went through my bank through paypal. But apparently after 60 day, paypal nor my bank will touch it.
     


  5. pronxs

    pronxs Senior member

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    call them in sweden? lessons learnt, always open a dispute within 30 days pp / 60 days cc.
     


  6. pronxs

    pronxs Senior member

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    Paypal doesn't offer buyer protection through retailers' webstores.

    this is bullshit. stop giving stupid advices. i have claimed paypal payment when the webstore didnt deliver my package.
     


  7. ac_slater

    ac_slater Senior member

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    This would have meant opening a dispute before I ever emailed them, since I returned the item about 2 weeks after I got it, then waited a month for it to get there, and then waited for my refund for 2 weeks like it said on the website.

    Shipping stuff to Sweden and back takes a while, just fyi.
     


  8. mike868y

    mike868y Senior member

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    handle it between you/paypal/OL but stop shitting up this thread, there's nothing we can do.
     


  9. VLSI

    VLSI Senior member

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    Just reread the terms and now I know why I was confused... had misread this part:

    But seriously... chill the fuck out. No reason to be an ass.
     


  10. ac_slater

    ac_slater Senior member

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    Cool. I just wanted to make it known that these guys are terrible with customer service and basically stole my money and ignored me afterwards.

    Hopefully my story can be a warning to other people before they get a similar treatment.
     


  11. stevent

    stevent Senior member

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    I've had wrong items sent to me and other issues, but they've always fixed the problem. Email response time might have been a bit slower but I've never had any issues with them. Maybe your package really didn't arrive.
     


  12. Feji

    Feji Senior member

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    Fit pic of the sakura shirt...
    [​IMG]

    The fabric really is insane!
    [​IMG]
     


  13. VLSI

    VLSI Senior member

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    Nice, man. That's a really awesome shirt. If only the base color was something other than black, I may have jumped on it :)
     


  14. anyways

    anyways New Member

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    I've always used registered post when returning items, which costs more but at least you can be certain the items arrive back at the manufacturer. I've always found Our Legacy to be helpful with returns and exchanges, not sure what's gone wrong in ac_slater's case.
     


  15. Therendition

    Therendition Senior member

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