• I'm happy to introduce the Styleforum Happy Hour, our brand new podcast featuring lively discussion about menswear and the fashion industry. In the inaugural edition, a discussion of what's going on in retail today. Please check it out on the Journal. All episodes will be also be available soon on your favorite podcast platform.

  • Styleforum Gives - Holiday Charity Auction 7: Castangia from SARTORIALE

    We are very proud to present this year's edition of the Styleforum Holiday Charity Auctions, this year in support of the Ronald McDonald House Charities of Spokane (www.rmhcspokane.org). Each Auction lasts 24 hours. Please follow and bid on all the auctions.

    The 6th auction is for a Castangia Suit or Sportcoat from SARTORIALE Please bid often and generously here

    Fok and the Styleforum Team.

  • STYLE. COMMUNITY. GREAT CLOTHING.

    Bored of counting likes on social networks? At Styleforum, you’ll find rousing discussions that go beyond strings of emojis.

    Click Here to join Styleforum's thousands of style enthusiasts today!

Open Letter To J.Crew RE: The discontinuation of Med/Tall size combo

Bostonian

Senior Member
Joined
Dec 2, 2007
Messages
108
Reaction score
10
I was planning on popping this in the mail this week. Am I alone in my frustration/disappointment?


>>J.Crew Customer Relations
One Ivy Crescent
Lynchburg, VA 24513-1001

To Whom It May Concern,

I am writing in response to your company's decision to discontinue all medium tall sized shirts in this current season's collection. I am very disappointed, as I had always shopped at J. Crew specifically because of the stylish fit and tailored look that this alternative size provided. I own dozens of your Polos, Tees and Waffle knits in long and shorts sleeve. I consider these items to be the cornerstone of my casual wardrobe.

I am disheartened that your policy decisions are gravitating more towards the generic, ill-fitting offerings of less fashionable retailers while your competitors such as The Gap, Banana Republic, and American Apparel are trending the other way towards slim, clean fitting, fashion conscious clothing.

A very sad day, indeed. Please tell me that this decision isn't permanent. <<
 

Joel_Cairo

Distinguished Member
Joined
Jul 24, 2006
Messages
5,589
Reaction score
7
You should add "I regret that I will not be buying any more shirts from J. Crew in the future."

Clothing retailers are dumb beasts, their customer service guys even more so, and if you don't bluntly hit them where it hurts they'll read it and say "blah blah blah, some longwinded bellyaching." Make it clear why this is a bad move for them not just for you.
 

Hard2Fit

Distinguished Member
Joined
Aug 9, 2006
Messages
6,970
Reaction score
42
+1.
I'm a M/T.
If I shopped more at J.Crew I'd be very disappointed.
Right now I'm mildly annoyed.
 

robbie

Pleading Poverty
Joined
May 3, 2007
Messages
6,424
Reaction score
55
While its well intended, and makes a good point; unsolicited mail will most likely be shuffled around and then eventually discarded.
 

Neo_Version 7

Stylish Dinosaur
Joined
Nov 26, 2007
Messages
19,658
Reaction score
4,626
P.S. - I'm part of a very influential sect known only as The SF. Heed my command or face the consequences.
 

brimley

Senior Member
Joined
Sep 20, 2006
Messages
793
Reaction score
9
If they had ever offered their sweaters or button downs in M-T I would own approximately three times as much j crew.

FYI, the Sutherland wool-cashmere coat is offered in M-T (although the herringbone version is not).
 

jet

Persian Bro
Joined
Jun 9, 2006
Messages
22,615
Reaction score
11,022
Damn this fucking sucks.
 

June

Senior Member
Joined
Jan 2, 2007
Messages
184
Reaction score
1
Man aren't J.Crew shirts really long to begin with?
 

Bam!ChairDance

Distinguished Member
Joined
Jun 15, 2007
Messages
6,115
Reaction score
15,328
At least, as a medium, you have the power to size down. Size smalls like me tend to lack that luxury.
 

DGP

Distinguished Member
Joined
Mar 12, 2006
Messages
2,100
Reaction score
0
I don't recall J. Crew ever making MT. I have a bunch of MTs from Banana, but have never seen J. Crew offer them. Did I miss something?
 

givemefive

Senior Member
Joined
Apr 18, 2008
Messages
392
Reaction score
7
Originally Posted by Bostonian
I was planning on popping this in the mail this week. Am I alone in my frustration/disappointment?


>>J.Crew Customer Relations
One Ivy Crescent
Lynchburg, VA 24513-1001

To Whom It May Concern,

I am writing in response to your company's decision to discontinue all medium tall sized shirts in this current season's collection. I am very disappointed, as I had always shopped at J. Crew specifically because of the stylish fit and tailored look that this alternative size provided. I own dozens of your Polos, Tees and Waffle knits in long and shorts sleeve. I consider these items to be the cornerstone of my casual wardrobe.

I am disheartened that your policy decisions are gravitating more towards the generic, ill-fitting offerings of less fashionable retailers while your competitors such as The Gap, Banana Republic, and American Apparel are trending the other way towards slim, clean fitting, fashion conscious clothing.

A very sad day, indeed. Please tell me that this decision isn't permanent. <<

Buy the large/tall and then wash it on hot and leave it in the dryer a little too long... ? I don't know. I was going to try that with one of their t-shirts.
 

brimley

Senior Member
Joined
Sep 20, 2006
Messages
793
Reaction score
9
Originally Posted by DGP
I don't recall J. Crew ever making MT. I have a bunch of MTs from Banana, but have never seen J. Crew offer them. Did I miss something?

Very limited runs. Thermals and polos last year. At least one jacket this year.
 

Smahatma

Senior Member
Joined
Mar 11, 2008
Messages
711
Reaction score
47
Originally Posted by Bam!ChairDance
At least, as a medium, you have the power to size down. Size smalls like me tend to lack that luxury.
at least everything in the catalog exists in size small, whereas size extra-small's like me have a very limited selection of basics
 

robin

Stylish Dinosaur
Joined
Dec 5, 2006
Messages
12,416
Reaction score
155
Write a better sincere email that doesn't sound like a complaint form and send it to [email protected]. Maybe he'll tell you why, but I have a feeling you already know - it doesn't make them money.
 

Styleforum is proudly sponsored by

Featured Sponsor

How many pairs of shoes do you own?

  • 1 - 4

    Votes: 29 3.6%
  • 5 - 10

    Votes: 141 17.4%
  • 11 - 20

    Votes: 265 32.7%
  • 21 - 30

    Votes: 129 15.9%
  • 31 - 40

    Votes: 70 8.6%
  • 41 - 50

    Votes: 48 5.9%
  • 51 - 60

    Votes: 24 3.0%
  • 61 - 70

    Votes: 22 2.7%
  • 71 - 80

    Votes: 17 2.1%
  • 81 - 90

    Votes: 7 0.9%
  • 91 - 100

    Votes: 8 1.0%
  • 100+

    Votes: 51 6.3%

Related Threads

Forum statistics

Threads
428,984
Messages
9,226,656
Members
193,673
Latest member
javery088
Top