I remember this being discussed before, but search brings up nothing as 'oki, ni & vat' are all 3 letters or less. Do I need to email Oki Ni prior to ordering to get VAT exemptions applied to my account? or do I have to order and then contact them to remove VAT? Has anybody done this successfully? I heard some things before how Oki Ni played dumb on refunding VAT which is stupid. Also, am I correct in assuming that if im buying 1000gbp worth of stuff...they should subtract 20% VAT to make it 800gbp...but I'll have to pay 10% customs fees on the value which would be about 100gbp? So pretty much I should take 10% whatever price I'm seeing right now on Oki Ni? Trying to make sure I have this right before I purchase anything. Any help would be appreciated, thanks!