Discussion in 'Streetwear and Denim' started by LA Guy, Jun 22, 2007.
TTS for me at 54/44R.
Is Mr Porter (UK) intentionally misleading customers? On several occasions now I have ordered what has been advertised as: "Only one left" - only to check the inventory directly after placing my order to see the same size still available and still advertised as "Only one left". Either this is a glitch with their inventory control and if you place an order for that item it will be cancelled due to lack of stock, or they are misleading customers? This has happened on at least 3 occasions during the Sale so I do see something going on here which maybe underhand sales practice.
BTW: Last day of the Mr Porter UK Sale and there do appear to be some increased discounts (up to 70%) on a few things.
Did you try adding that size to your basket after purchasing because it can come up saying sorry this item is out of stock, before the actual size availability has updated.
this is what happens in that situation
I assume some stores put "only one left!" when there's really a few left.
Yes I put it into my basket and I could of ordered it. And it's still showing the size available several hours after I ordered the last one! Just checked.
It doesn't really matter, but Mr. P should not be doing this - it's manipulative and I expect it's also something that would be deemed inappropriate by trading standards.
This has happened to me as well.
Order regularly on Mr P sales and have only had my order cancelled (after receiving order confirmation, as opposed to the above) once ever. Every store gets quantities in stock wrong once in a while in sale season, so they're actually doing well in that regard considering their (presumably) high volume of sales (good price, free returns etc).
Can't comment on your experience but that hasn't happened to me, and for sure I wouldn't call them "manipulative" - more likely you got a once off situation.
Does it really matter what the inventory is when you find what you are looking for at a price that is acceptable to you? Maybe their inventory system has not caught up to their actual sales. My bigger issue is when you commit to purchase and then a day later you are notified they do NOT have your purchase in stock! This has happened to me twice in the last week and it is a much bigger issue.
I would much rather have the problem that you are referencing and knowing I can get the product than to take the time to commit and then be told it is no longer available!
Just my 0.02 FWIW.
Had that problem 3 or 4 times with mr porter. They always gave me 10 dollars in store credit which is nothing compared to the amount I would have saved.
Mr P encourages people to buy and decide later. I was looking at mr. P this year & am underwhelmed - I sent back more than 3/4 of everything I bought. Oh well.
There is much worse stuff done by stores though. I've had smaller boutiques cancel my orders 7+ days after purchasing due to inventory error, forget to ship for many days, and charge my card multiple times on mistake. Correcting an inventory error the next day is pretty fast actually. Mr. Porter is a pretty big company and in my experience their customer service is amazing; literally the best from any online retailer I've dealt with aside from ssense maybe. These mistakes are super minor and you're blowing them way out of proportion. I highly doubt they're devoting time and resources to manipulate you into buying with the whole "Last item available" and you shouldn't let yourself get pressured into buying it anyways. You should buy it if you think the price is good and you want it
www.jcrew.com - sale one day only, 25% off with code MONDAY
www.barneys.com - final days of the sale, up to 75% off
www.caliroots.com - EXTRA 10% ON THE SALE - ONLY UNTIL WEDNESDAY with code ISSA10
No big deal mate, buy your shit and enjoy it. There are many reasons why this could happen. Mr. Porter has one of the best return shipping policies (read: FREE RETURNS) so it's completely feasible that people have actually returned that item and the inventory management system has updated. Firstly, the statement "only one left" should have zero bearing on you buying the item (you're responsible for controlling your impulses). And secondly, if seeing the item back in stock changes your mind, then you are free to return it.
Yea it is misleading but I've seen worse. I was looking for old fashioned glasses on Amazon and they said the set was normally $80 but was half off. I did a Google search on the product and sku and everywhere else was selling it for $40 and even listed that as the MSRP. Fuck Amazon, (they killed all the bookstores) I went to my local Bed, Bath, and Beyond and bought it there.
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