Official Sales Alert thread

Discussion in 'Streetwear and Denim' started by LA Guy, Jun 22, 2007.

  1. Lionheart Biker

    Lionheart Biker Senior member

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    Argentinian customs suck big time. When something comes through DHL, the money you pay can be 100% of the value of what you order, and sometimes even more. Fedex never makes me pay so much, but unfortunately, the sites I order most of my stuff use DHL. LVR does use fedex every now and then, but Mr. Porter only uses DHL [​IMG]
     


  2. poorman

    poorman Senior member

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    How do you get charged for customs fees? Do they bill you after your package arrives? How does it work?
    It's been a week since I received my order from Nitty Gritty from Fedex, am I safe?
     


  3. stevent

    stevent Senior member

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    I didn't get customs with either of my Nitty Gritty orders. I asked them to mark down value and the they said they would do the lowest by law, which was just the sale price.

    As for customs bills its max $100 or so not sure why you wouldn't pay something like that.
     


  4. abbr

    abbr Member

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    Contacted end support and they say that "PREMIUM" coupon only valid for Italian and Swiss customers
     


  5. mike1445

    mike1445 Senior member

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    [​IMG]
     


  6. zazaza

    zazaza Senior member

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    I'm 50% italian does that count?

    esp frustrating since I'd clicked the USA website and the discount applied when I added the code. (although when I went to complete the order a couple hours later it didn't work)
     


  7. zazaza

    zazaza Senior member

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    wait just a tick, you paid $360 for a T-Shirt??
     


  8. the shah

    the shah Persian Bro #2 and enabler-in-chief

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    I was getting the discount and free int'l shipping earlier too then stopped working. they're having problems with it. They will be emailing when it's sorted out. if you guys are patient it will be taken care of in due time.
     


  9. zazaza

    zazaza Senior member

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    appreciate the update
     


  10. althanis

    althanis Senior member

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    I had the same response. I hope you got a tshirt and a check for $340.
     


  11. the shah

    the shah Persian Bro #2 and enabler-in-chief

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    ok ~ i had sent them an email, Lauren got back to me, I explained what happened, she created a unique code for me to use. So if you wanted the discount maybe she can do that for you all too :eek:
     


  12. zazaza

    zazaza Senior member

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    awesome.

    does this lauren have an email addy we should use or are we to just send a general inquiry to customer service?

    p.s. (poor Lauren/END customer support, about to get hit with an SF deluge)
     


  13. artishard116

    artishard116 Senior member

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    how'd you get free shipping?
     


  14. the shah

    the shah Persian Bro #2 and enabler-in-chief

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    no clue, that's before it was broken, no longer free shipping.

    all i want is a junya pocket square not worth 12gbp shipped :lol:
     


  15. artishard116

    artishard116 Senior member

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    haha true. i just want a tshirt...
     


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