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Regg

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The sales rep did not seem to give a shit that they were knockoffs, but he did refund me.

Didn’t refund the shipping, tho.
I suppose they wouldn't know for sure you weren't the one swapping them out but that's still fucked up. Trying to help them out and they don't care and it still cost you money. I'd be pissed
 

zrn

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The sales rep did not seem to give a shit that they were knockoffs, but he did refund me.

Didn’t refund the shipping, tho.
If you paid by credit card I'm pretty sure you could dispute the shipping charge with the cc company. Depends if you want to invest the time to make the call
 

sneet

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Having a number of friends along with myself with cancelled Mr. Porter orders. They're claiming our banks all collectively declined the payments and now the items are available on the site again after selling out at full price.

Anybody else experience this?
 

clee1982

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you guys use VPN? maybe they think it was fraud (like IP address vs. shipping address)
 

Regg

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Having a number of friends along with myself with cancelled Mr. Porter orders. They're claiming our banks all collectively declined the payments and now the items are available on the site again after selling out at full price.

Anybody else experience this?
That's very odd. Can't imagine it's because of a delay between placing the order and charging/shipping?
 

bry2000

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That's very odd. Can't imagine it's because of a delay between placing the order and charging/shipping?
Mr P charges by the 5th day whether or not the order has shipped, I believe.
 

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