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bry2000

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www.matchesfashion.com - Sale: extra 20% off selected items with code EXTRA20
Note: For many items that qualify for the extra 20% off discount, Matches raised the sale price (ie, lowered the discount %). Items in my wishlist that had been 60% off are now 50% off plus the extra 20% off. In this example, the net effect is the same overall discounted price, but not so in other cases.

Also, note final sale for items taking the extra 20% off. So essentially you are getting the same or worse price as yesterday without the ability to return or exchange.
 
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GG Allin

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Despite their apparent sneakiness, I think it goes without saying that matches if a great online retailer.
 

bry2000

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I like Matches for the most part also. They typically have very good buys and excellent customer service.

I was just pointing out something I noticed about their promotion. Some people won't care and they are certainly within their rights to change their discounting structure. I personally dislike it.
 

kaws N effect

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they might as well just extend the previous sale, but I understand their tactic /illusion to grab more buyers by doing the latter.
 

LA Guy

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I like Matches for the most part also. They typically have very good buys and excellent customer service.

I was just pointing out something I noticed about their promotion. Some people won't care and they are certainly within their rights to change their discounting structure. I personally dislike it.
Their retail prices on some things are incredibly good though. If you care about sleepwear and candles, for example, their prices are consistently 15-25% lower for UK and EU brands.
 

dadave

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Guys need ur advice. I made an online purchase with cruvoir over 4th of July wknd. There was a code that worked for a discount on sale items. The merchant sent me an email to confirm order. They followed up two days later saying the order has been prepared for shipment. That same day they sent me a 3rd emailed saying my order has shipped. 5 days later the tracking number still shows that the order still needs to be dropped off and only a tracking number has been created. I contacted merchant, about it, they said it’s still waiting to be picked up. On the same email, they responded the promo code is no longer valid and we will need to charge additional $200 on ur original payment.

I talked to my credit card and they said this is not legal for them to hold my cc to charge me without my consent and it’s illegal to hold my cc details to begin. They said I don’t have to respond and will help me dispute, but ultimately I think merchant is holding my item until they charge me additional money that I never agreed to and they were the ones who messed up and should have never processed my order if it was the case. I still want the items for what I agreed to pay what the originally confirmed. What should I do??
 

bry2000

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As you describe the situation, their reason for denying the promo code makes no sense.

Hold your ground. Send them an email indicating you purchased the item on such date, that they sent you a confirmation of the purchase, and that you do not authorize them to make additional, unwarranted charges to your card. You want to have a paper trail documenting this. Have your credit card company handle the rest.
 

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