- Aug 12, 2010
- Reaction score
STYLE. COMMUNITY. GREAT CLOTHING.
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Man, this continues to be a drag. It took from the 22nd to now to get any traction on this from UPS' side and that only after my having made a ton of calls to all different departments within their organization and gaining additional contacts beyond the one originally given to me, which I'm taking may have been a deprecated email address. The divisions do not seemingly communicate with each other, so in the interim, and despite my continual attempts to circumvent this, the driver made multiple attempts to deliver before marking the package as "refused". Now the UPS division overseeing correction is asking for proof of the material makeup of the coat before making any adjustment. Meanwhile the package is lost in space, presumably somewhere in transit back to a customs holding cell.This proved invaluable information. The vendor provided an incorrect and incomplete tariff code and so UPS took liberties in interpretation and assigned an “other” code carrying a 27.7% fee. They invoiced me for $350. But because I knew the correct tariff code, I was able to direct correction. The vendor is in the process of resubmitting paperwork with the correct code, which carries a 4.4% assessment instead.
I don’t know how most would be able to address this kind of oversight, as reading and understanding the tariff schedule with no prior experience doing so is a nightmare, if you even know about the “Harmonized System” in the first place.
There's faux fur trim on the hood of this coat which I have been careful not to mention...what a fucking hassle. I had an issue with DHL when buying from a big international ebay seller and since then I stay away from their auctions if there even looks like there's fur on an item. not worth the trouble