Sorry this is long: So after not having worn a watch for the past two years, I finally decided I needed one today and went down to Tourneau. I've been eyeing the Hamilton Jazzmaster Viewmatic, like this. I didn't see it in the case so I asked the salesman if they had one. He goes away and presumbaly checks the computer but says they don't have any in any stores in Manhattan. So I left, but thought I'd check the window on the way out and sure enough there's the watch. So I go back in and ask to see it. I hem and haw a bit as I'm on a really tight budget right now. The retail is 545, but I mentioned I've seen them online from 380, so could they do any better. She says no, it's 545. So I say ok, I'll pass. She stops me and runs over to get her manager (who was actually not a manager I found out later) and he starts selling me on the watch etc. He says "I can do 430, so with tax about 460." "430?" I say. "Yep," he says. I think it over and say I'll take it. He takes me downstairs, takes my card and disappears and comes back with the watch and a CC slip that says 470 (500ish with tax). I say "didn't we agree on 430?" He says: "I misspoke if I said that, the best I can do is 470." I say fine, i don't want the watch anymore, please reverse the charge. He is clearly flustered and disturbed and says it will take a while to get his manager to reverse the charge etc. I say fine. He's very nervous. Growing more flustered, he leaves and goes behind the wall across the room, comes back about 5 minutes later with the watch and a slip with the 430 price. "Here I got you 430" I say no thanks, I said I didn't want the watch, I want a credit. He says "I was under the impression you still wanted it". I said I feel like I'm being taken advantage of, I don't want it anymore. He's annoyed now and goes back, flustered that he has to explain to his manager what's going on. Finally, 10 mins later he comes back with a void slip. I apologize for not being more clear (even though I was very clear) and he doesn't even say anything, just walks away. I left the store without the watch, but the way I see it, if you're going to try and tack on an extra 40 bucks in a sleazy way, you don't deserve the sale/commission. I'm curious though: A) Did I do the right thing? Should I just have bought it anyway instead of dealing with the internet sites? B) is this a common practice at places like Tourneau? (i've never bought anything there) is it just because i'm young and not buying a 20K watch so he thinks I'm stupid and/not going to pay attention?