1. And... we're back. You'll notice that all of your images are back as well, as are our beloved emoticons, including the infamous :foo: We have also worked with our server folks and developers to fix the issues that were slowing down the site.

    There is still work to be done - the images in existing sigs are not yet linked, for example, and we are working on a way to get the images to load faster - which will improve the performance of the site, especially on the pages with a ton of images, and we will continue to work diligently on that and keep you updated.

    Cheers,

    Fok on behalf of the entire Styleforum team
    Dismiss Notice

No wonder there are so many Ralph Lauren Polo fake shirts....

Discussion in 'Classic Menswear' started by Schweino, Oct 5, 2011.

  1. Schweino

    Schweino Senior member

    Messages:
    507
    Joined:
    Jan 29, 2008
    Location:
    Netherlands
    I was browsing Ebay for some RL Polo oxford shirts when I noticed seller soft_rocks who was offering them for a competitive price. Being located in Taiwan I was weary about the authenticity of the offered goods, but I decided to order one shirt to sample. Upon receipt I noticed they were knock offs (very goods ones though) because of some stitching patterns that were different from my other RL shirts which I bought in a real life RL store.

    The seller ofcourse denied it being a fake, which was to be expected. The odd thing is that this seller represents herself as being the sales manager of an official RL store in Taiwan...

    The e-mails are being signed with:

    Wendy Wu
    Sales Manager, Ralph Lauren Taipei Breeze Center
    1F, No. 39, Sec 1
    Fuxing South Road
    Taipei 105 Taiwan Republic of China
    Tel: 886-02-82515834
    Fax: 886-02-82547788

    And the e-mail address ends with 163.com.


    As I find it hard to believe for a RL store to sell goods for a very compettetive price on Ebay using a 3rd party e-mail provider I contacted RL by e-mail to ask them if this seller is a RL Taipei employee or a fraud. I also asked them if the shirt I bought is authentic, describing the stitching details.

    This is the response I got:


    Funny thing is that the Ebay seller is clever and the address she provides in her signature matches the address provided by the RL store locator.... The phone number is different though.

    I replied to RL custmer service that they didn't answer my question about the authenticity of the seller and if she really is a Taipei store employee selling goods through Ebay.

    I got the following response:


    The way I see it they just don't give a damn if someone claims to be a RL store sales manager selling counterfeit RL merchandise on Ebay or wherever on the internet. No wonder there are so many sellers like this around, they have nothing to fear.
     
    Last edited: Oct 5, 2011
  2. Sanguis Mortuum

    Sanguis Mortuum Senior member

    Messages:
    5,059
    Joined:
    Jul 2, 2006
    Location:
    Cambridge, England
    Sounds like a Fuxing nightmare.
     
    1 person likes this.
  3. contactme_11

    contactme_11 Senior member

    Messages:
    1,680
    Joined:
    Jul 10, 2006
    Location:
    Springfield, MA
    Call the actual store's (in china) phone number from the website and ask to speak to that employee.
    When they say "no such employee", tell them what happened. It is identity theft.
     
  4. contactme_11

    contactme_11 Senior member

    Messages:
    1,680
    Joined:
    Jul 10, 2006
    Location:
    Springfield, MA
    I bet they would handle it from there.
     
    Last edited: Oct 5, 2011
  5. Schweino

    Schweino Senior member

    Messages:
    507
    Joined:
    Jan 29, 2008
    Location:
    Netherlands
    Nah, I'm not going to put any more effort in this matter. I'm just amazed that a company who suffers from world wide counterfeiting issues isn't taking any measures at all when a clear case is being presented to them. I'm also amazed they claim to aim for "legendary service" as they say in all their e-mail responses but can't seem to be bothered to answer two simple customer concerns.
     
    Last edited: Oct 5, 2011
  6. JakeLA

    JakeLA Senior member

    Messages:
    348
    Joined:
    Jun 22, 2007
    what's the difference?
     
  7. patrickBOOTH

    patrickBOOTH Senior member Dubiously Honored

    Messages:
    33,331
    Joined:
    Oct 16, 2006
    Location:
    New York City
    We could all just flash mob the address with letters of complaint.
     
  8. lostron

    lostron Senior member

    Messages:
    303
    Joined:
    Jul 18, 2011
    there is not much you can do in this situation. Your are underestimating how hard it is more a company to go other fakes and the expenses required. Best option might be to return or buy elsewhere. Usually if deals sound too good to be true they probable are especially on the bay..
     
    Last edited: Oct 5, 2011
  9. chogall

    chogall Senior member

    Messages:
    6,564
    Joined:
    Aug 12, 2011
    It might not be fake. It is fairly common for a big brand to make different products for different regions.
     
  10. acridsheep

    acridsheep Senior member

    Messages:
    2,176
    Joined:
    Nov 18, 2010
    Location:
    Grazing on the carcasses of less senior members
    I'm assuming you got the shirt for cheap, seeing as how Polo RL oxfords are available very cheaply in almost every department store in the United States. I hope this isn't as big an issue for you as it appears to be.

    Is the shirt nice?
     
  11. Charley

    Charley Senior member

    Messages:
    2,612
    Joined:
    Feb 18, 2005
    Location:
    Senior VP - Follies and Gewgaws
    What is the issue to "flash mob" about?
    Ralph Lauren has not confirmed in any way that the merchandise is not authentic.
    The original post did not describe shoddy merchandise, simply a different stitching pattern. Ralph Lauren confirms that stitching can be different from different suppliers. So is there a real quality issue?
     
    1 person likes this.
  12. Klobber

    Klobber Senior member

    Messages:
    2,272
    Joined:
    Dec 3, 2010
    Location:
    San Francisco
    Polo Ralph Lauren, apart from a few select items (dress pants and suits), are really a very cheap brand. It could well be authentic. It is not uncommon for PRL shirts to be knocked down under $20 at outlets, and it is a good bet that they could be a great deal cheaper in some Asian markets. After all, the markup for United States and European markets must be astronomical.
     
  13. FlyingMonkey

    FlyingMonkey Senior member

    Messages:
    3,578
    Joined:
    Sep 5, 2011
    Location:
    Ontario
    I'm not actually sure why the OP is so concerned. RL has done its cost-benefit analysis and decided that tracking down minor fakery is not worth it for them. Why is it anything to do with 'customer service' that they should behave differently? Caveat Emptor...
     
  14. cptjeff

    cptjeff Senior member

    Messages:
    4,642
    Joined:
    Jan 19, 2010
    Location:
    DCish
    
    Especially when they're not at all convinced it is fakery? Sounds like a complete non issue to me. You got a decent shirt at a good price, regardless of the maker.
     
  15. Makoto Chan

    Makoto Chan Senior member

    Messages:
    624
    Joined:
    Oct 10, 2010
    Location:
    Tokyo
    I'm sure RL cares about this problem, but not on your small scale.
     
  16. landshark

    landshark Senior member

    Messages:
    1,716
    Joined:
    Apr 22, 2010
    RL's target customer isn't buying their product discounted from eBay, they are paying full retail, new & in store. That's why they don't care.
     
  17. MikeDT

    MikeDT Senior member

    Messages:
    4,276
    Joined:
    Jun 24, 2010
    Location:
    China, Mongolia and UK
    

    There's a clue, 163.com is a Mainland China(PRC) anonymous free email provider and internet portal, same as Hotmail, MSN, Gmail or Yahoo.


    TBH I don't think FleaBay really care, they get their vendor's commission whether the lots are knock-off or real. TBH I would never buy any designer luxury stuff on there.

    RL counterfeiting is a way of life in Mainland China and much of SE Asia, same for most famous designer luxury brands. They can't really do much about it either.
     
    Last edited: Oct 5, 2011
  18. MikeDT

    MikeDT Senior member

    Messages:
    4,276
    Joined:
    Jun 24, 2010
    Location:
    China, Mongolia and UK
    Dupe post deleted. SF giving errors.
     
    Last edited: Oct 5, 2011
  19. SpooPoker

    SpooPoker Internet Bigtimer and Most Popular Man on Campus Dubiously Honored Affiliate Vendor

    Messages:
    35,855
    Joined:
    Oct 11, 2009
    Location:
    LuxeSwap
    Did they have any shell cordovan Darltons? :confused:
     
  20. althanis

    althanis Senior member

    Messages:
    1,821
    Joined:
    Sep 8, 2010
    Location:
    Toronto
    I don't get it - you thought they were fake, bought them anyway, found them to probably be fake. Now what? Were you trying to get a job with RL to hunt down counterfeits?
     

Share This Page

Styleforum is proudly sponsored by