- Jul 24, 2014
- Reaction score
Yes but mine are all the heavier cotton.
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Hello everybodyThe quality of their Ventile jackets is very poor. I have two and they committed suicide
In my opinion, these are not things for long life - this is decorative garbage, just to clean your pockets.
I know that the contractor is Mackintosh Ltd. And I have not received confirmation from Ventile Fabric that the technology of adhesive tapes is compatible with their fabric.
My battle with them has no results - I was offered to solve my problems myself. These are amazing crooks
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Thats true!A little bit frustating considering the retail price !
Close but I can see press studsView attachment 1097434
Army captain is first Briton to cross Antarctica solo wearing Cabourn Authentic.
I’m sure I seem to remember Nigel posting a couple of years ago an article where the taping of the ventile seams was done in-HouseThats true!
Please leave a review on Google Maps - people need to know. And write a letter in Mackintosh, they produce this shit - no need to give up!
The company Ventile Fabrics is also concerned about the shortcomings of technology and the loss of tape adhesion. In this season they continue to sell these jackets.
We need to think of a way to get them to repair or replace products!
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Dear ****,I’m sure I seem to remember Nigel posting a couple of years ago an article where the taping of the ventile seams was done in-House
I do not live in the European Union. I have two jackets (one newer worn). Sure I never washed them. Glue dried and lost adhesion, after 3 years. Unfortunately, the store where I bought these jackets is closed. I don't know where the truth is from the Mackintosh .... Is it that they do shit and don't want to be responsible for their work? And Ventile Fabrics, in general, reports that the tapes are invented by Cabourn and Macintosh. No one wants to be responsible for the problems they have created.Gosha: are you in the UK? You may have a case under Consumer Law - you have up to 6 years - although ideally something like this you want to address in the first 6 months. Macintosh are correct though - in the first instance you need to go back to the retailer - they have the liability here. What are the washing instructions on the jacket? Machine washing may of damaged the glue.
I understand your point of view. But in my opinion, Mackintosh and Ventile Fabrics are directly responsible for the final product. Every honest and proud manufacturer will not make a product the quality of which he cannot guarantee. No decent manufacturer will allow its products to be used to manufacture low-quality items. Or if this is "news", they will correct their mistakes. But they do nothing and link to each other.Gosha: Macintosh have their own proprietary fabric: Bonded cotton - they tape the seams on their outwear garments using the same bonded cotton. Does your Cabourn garment have the Macintosh label sewn inside?
Gorsha: you haven't answered my question: does the garment have the Macintosh label inside? It does not appear they manufactured the garment so why on earth are you asking Macintosh to resolve your problem? We are going to have to agree to disagree regarding who is responsible. Ventile did not manufacture the garment - they only supplied the fabric to Cabourn - how Cabourn use the fabric is not their liability. Did Ventile manufacture the glue? They did not.
I'm not unsympathetic to your plight - I'd be unhappy if I'd purchased these garments. Cabourn does not have the best reputation for quality control/production/customer service but if you want someone to help you address a problem it might help your cause in future if you approached the company with a more cordial tone. Saying that, you still may of not of received a satisfactory response from Cabourn however you approached them, but it appears your past the point of no return now.
Thank you for your interest in this issue.Happy sealing!