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My Personal Restaurant Service Pet Peeves! Agree or Disagree?

Discussion in 'Social Life, Food & Drink, Travel' started by Springs1, Jun 23, 2013.

  1. dah328

    dah328 Senior member

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    You should PM kennethpollock.
     
  2. Springs1

    Springs1 Well-Known Member

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    I do, that's what I am trying to say that I said "THANK YOU" and was NICE about the mistake, didn't get ONE SORRY from the waiter, NOT ONE! I am NICER THAN THEY ARE TO ME!

    A good example, at a chain restaurant, our waitress forgot my husband's baked potato. He NICELY told her about it. She looks at the ticket on the tray and walks off. We were FLOORED that she not only did NOT say she was sorry for forgetting to bring it to my husband, but she also didn't say anything at all like "It will be out in a moment" or something, she said NOTHING. Then, when she brought the baked potato finally, my husband told her "thank you", STILL NO SORRY to speak of.

    THAT is what happens MOST of the times in restaurants where the *SERVERS* are the ones that are uncaring and mean bitches or assholes. If I would have been that waitress, I would have said "I'M SO SORRY" and I would have asked the manager to comp the baked potato or at least a coke off the bill for the customer's inconvenience, especially if I didn't put in the order correctly as well, which would be 2 mistakes(1 was forgetting the baked potato and the other would have been putting in the order wrong into the computer).

    So YEAH, we treat our servers A LOT NICER than they are doing to us. Think about it things too such as a waiter that once had our food and another table's food on the same tray, our waiter we *SAW* didn't get out his pad of paper to see which table which plate of food went to. He put in front of my husband fried shrimp w/fries when my husband ordered crawfish au gratin w/baked potato. Turns out our waiter admitted grabbing the wrong one from the kitchen, but the thing is, he showed and PROVED he didn't ********************CARE********************** ABOUT WTF he was HANDING US if it was the correct items by not even *************TRYING*************** to hand it off the tray correctly, because we *SAW* he didn't take ANY EFFORT to show you care. You have to *CARE* which table has what NOT just AIMLESSLY give something. That shows being UNCARING about your customers.

    So YEAH, most servers are lazy and uncaring just like that waiter that feels that he was ENTITLED to a tip for not caring about what he was serving us. Same thing with that waitress. I was so floored when she just left and didn't say anything to us about the baked potato in the other story.

    Most servers aren't treating us customers like human beings. If they were, they wouldn't be doing those type of things and you know it. They would *CARE* enough to *TRY* to get things right to us that are obvious like that.

    I am willing to bet in both situations, neither server verified their written orders with the food BEFORE leaving the kitchen. Think about it, you really think our waiter missed 2 different items on a plate and actually VERIFIED the food in the kitchen? NO WAY, I don't believe that and then the fact we *SAW* he didn't when he was taking the plates off the tray when he sat the tray on the tray jack.

    So YEAH, you say be polite, WE ARE! WE ARE NICER AND MORE CARING THAN MOST SERVERS WILL EVER BE! I couldn't fathom doing those things to customers if I were a server. To not apologize, to not *TRY* to serve it correctly, that's just uncaring, mean, and VERY LAZY.
     
  3. Springs1

    Springs1 Well-Known Member

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    I am very normal, not a nut job. YOU must be that.
     
  4. Gibonius

    Gibonius Senior member

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    Run through the Spring1 translator widgit!

     
  5. redcaimen

    redcaimen Senior member

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    During a particularly hectic Saturday night at the McDonald's drive thru, I patiently waited for my turn to order. After some minutes the young girl manning (girling?) the window came on and apologized for the wait. I jauntily replied that it wasn't a problem at all and that I understood things were hectic for her given the length of the line and what must be some of the busiest operation hours of the week. When I arrived home and opened the bag, much to my astonishment, nestled amongst the fries and the hot apple pie was an additional barbeque dipping sauce packet for my McNuggets. I cannot be sure, but I suspect this act of generosity may have been due to my simple kindness during our brief conversation at the illuminated menu board. Springs1, do you have any idea the sense of freedom and well being one has heedlessly dipping their McNuggets, safe in the knowledge that they have a backup packet just in case?

    I urge you to meditate on my little story and strongly suggest that you voluntarily commit yourself to a mental health facility in your area for observation and electro shock therapy - for which I think you will have to sign a series of consent forms.

    :foo:
     
    Last edited: Jun 23, 2013
    3 people like this.
  6. zippyh

    zippyh Senior member

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    Sure, BBQ sauce but no RANCH DRESSING.
     
    1 person likes this.
  7. Piobaire

    Piobaire Senior member

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  8. acidboy

    acidboy Senior member

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    one time I was eating at hooters and after the waitress plunked down my order of buffalo shrimps I told her I'm getting a blue cheese burger, and she had the gall to correct me and say it's BLEU cheese, not blue, with a smirk. and I also ordered a bud light and she said she'll get back "in a jiff" in sing song manner. after a few minutes the guy beside me had a seizure and was on the ground and that same waitress had the gall to grab push me away while taking care of this guy on the floor who I noticed was being served by a different waitress. and then she also took her sweet time bringing my bud light and then telling me that they had to call 911 and calm the guy down and all that. and this is expensive burger I'm eating dammit! in the end I gave her a 25% tip even if I was fuming inside because oh my god those bewbs!
     
    Last edited: Jun 23, 2013
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  9. Douglas

    Douglas Senior member

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    You guys are being kind of harsh. I work nights as a waiter and I think springs1's tips are very good ones. I actually printed them out and I am going to refer to them during service tonight to keep me on the straight and narrow. Thank you, springs1.
     
    2 people like this.
  10. Piobaire

    Piobaire Senior member

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    http://www.beaurivage.com/restaurants/restaurants_fine_dining_brprime.aspx
     
  11. redcaimen

    redcaimen Senior member

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    I was merely dutifully and scrupulously relaying the facts of my own encounter and teachable moment as they transpired. I'm a tangy barbeque man (and occasionally Hot Mustard but that's another story) but Mickey D's is nothing if not versatile. Please examine the final packet of the last row in the following helpful illustration for relevance to the topic at hand.

    [​IMG]

    I guess this should be in the "Pissing you Off" thread but I live in Southern Nevada i.e. the Southwest. Why don't we get the Chipotle option? Or has that little teenage bitch been holding out on me?
     
  12. Springs1

    Springs1 Well-Known Member

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    You're welcome! If servers would think about all these things about being considerate to the customer's time and feelings by working *HARD*, they'd make lots more money.
     
    1 person likes this.
  13. Gibonius

    Gibonius Senior member

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    It's all worthwhile if you get a bigger tip from the occasional sociopath.
     
  14. Gibonius

    Gibonius Senior member

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    Accidental multipost! For great justice!
     
    Last edited: Jun 24, 2013
  15. Springs1

    Springs1 Well-Known Member

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    NO, from everyone.
     
  16. acidboy

    acidboy Senior member

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    I once ate at slanted door and was surprised that none of the doors are slanted. never eating there again!
     
    Last edited: Jun 24, 2013
    1 person likes this.
  17. Harold falcon

    Harold falcon Senior member

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    No ranch dressing. No "to-go" coke. No extra nappies. = fail.
     
  18. Piobaire

    Piobaire Senior member

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  19. imatlas

    imatlas Senior member

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    That's Mrs Atlas' 'happy place'.
     

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