sfmman2000
New Member
- Joined
- Jan 20, 2011
- Messages
- 3
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Hi everyone,
I bought my first suit from MW a few weeks ago. After they tailored it, the coat was too tight around my armpits and overall uncomfortable to wear. They weren't supposed to alter anything around the armpit, and I don't remember it being tight when I tried it on. Also, the double vents aren't lying flat.
I haven't worn it out yet. When I tried on the suit upon picking it up, the employee claimed that the suit fit me just fine, even though I told her that the coat fit me differently than it did before it was tailored. The only alteration was supposed to have been to make the sleeves shorter.
I want to go back to MW to have them do something to fix my problem, but does anyone know what I can expect from them? If they can't tailor it to fit me, can I expect to get another suit? How do they work things out when customers are not happy?
Thanks for any advice you can give me!
I bought my first suit from MW a few weeks ago. After they tailored it, the coat was too tight around my armpits and overall uncomfortable to wear. They weren't supposed to alter anything around the armpit, and I don't remember it being tight when I tried it on. Also, the double vents aren't lying flat.
I haven't worn it out yet. When I tried on the suit upon picking it up, the employee claimed that the suit fit me just fine, even though I told her that the coat fit me differently than it did before it was tailored. The only alteration was supposed to have been to make the sleeves shorter.
I want to go back to MW to have them do something to fix my problem, but does anyone know what I can expect from them? If they can't tailor it to fit me, can I expect to get another suit? How do they work things out when customers are not happy?
Thanks for any advice you can give me!