I purchased a pair of AE park avenues on ebay. I paid via paypal but never heard from the seller. After a number of emails, I called the seller directly and left a VM. He responded via email that he was in the process of moving, apologized and would send the shoes immediately. Once thy arrived, I realized they were undisclosed seconds with a number of visible imperfections that weren't in the item description. I emailed the seller, offering to return the shoes at my cost and requestied a full refund. No reply. Another email and VM later with no reply, I decided to open a paypal dispute, my first. The seller never responded to the paypal dispute so they refunded my money. Now I was in possession of the shoes and the money! Additionally, I was convinced that the seller didn't realize that paypal moved the money into my account...after all, he just had to tell paypal he agreed to refund my money to avoid having them deduct money from his account. About a week later, the seller emailed me agreeing to a refund. I asked for an updated address as he mentioned he was moving and posted the shoes to him. On vacation last week, he sent me a note claiming the shoes never reached him. Given our history, it seemed much more likely that he was yanking my chain than the shoes were lost. Back from vacation, picked up our mail, and there were his shoes...marked return to sender!! The delicious irony here is that the seller decided to be a jerk, had me pay to return the shoes to him and marked them return to sender thinking it would cost me time and money. Instead, I now have my money and his shoes.