Troll2
Active Member
- Joined
- Jun 7, 2010
- Messages
- 42
- Reaction score
- 8
Modern Tailor's service has gotten so atrocious that I need to find a replacement. My last order just sat there (after they collected my payment of course) for over a month, with no indication it was being tailored or that it was shipped. I reached out, they decided to reply and say "oh thanks, yeah we will send it" basically. So I got it a few weeks later. Nearly 2 months from order to receipt.
I ordered again last month. It has been 25 days and no response, nothing, but of course they collected payment. I sent emails to support twice in the last week, with no reply, whereas previously they had been pretty good about honoring their 24-hour reply rule. At this point they've just lost my trust completely, and even if I get these shirts, I can't imagine going through this painstaking process every time I want a new shirt. It's like pulling teeth. Maybe they have cut staff or are under new management, but whatever the cause, it's unacceptable.
Are there good alternatives in 2018? Looking for similar price point ($60-$80 a shirt) and ideally a company that can copy shirts exactly if I send a sample, like Modern Tailor did. Thanks!!
I ordered again last month. It has been 25 days and no response, nothing, but of course they collected payment. I sent emails to support twice in the last week, with no reply, whereas previously they had been pretty good about honoring their 24-hour reply rule. At this point they've just lost my trust completely, and even if I get these shirts, I can't imagine going through this painstaking process every time I want a new shirt. It's like pulling teeth. Maybe they have cut staff or are under new management, but whatever the cause, it's unacceptable.
Are there good alternatives in 2018? Looking for similar price point ($60-$80 a shirt) and ideally a company that can copy shirts exactly if I send a sample, like Modern Tailor did. Thanks!!