• STYLE. COMMUNITY. GREAT CLOTHING.

    Bored of counting likes on social networks? At Styleforum, you’ll find rousing discussions that go beyond strings of emojis.

    Click Here to join Styleforum's thousands of style enthusiasts today!

ModernTailor.com is dead, what other good low-price online tailors are recommended?

Troll2

Well-Known Member
Joined
Jun 7, 2010
Messages
51
Reaction score
9
Modern Tailor's service has gotten so atrocious that I need to find a replacement. My last order just sat there (after they collected my payment of course) for over a month, with no indication it was being tailored or that it was shipped. I reached out, they decided to reply and say "oh thanks, yeah we will send it" basically. So I got it a few weeks later. Nearly 2 months from order to receipt.

I ordered again last month. It has been 25 days and no response, nothing, but of course they collected payment. I sent emails to support twice in the last week, with no reply, whereas previously they had been pretty good about honoring their 24-hour reply rule. At this point they've just lost my trust completely, and even if I get these shirts, I can't imagine going through this painstaking process every time I want a new shirt. It's like pulling teeth. Maybe they have cut staff or are under new management, but whatever the cause, it's unacceptable.

Are there good alternatives in 2018? Looking for similar price point ($60-$80 a shirt) and ideally a company that can copy shirts exactly if I send a sample, like Modern Tailor did. Thanks!!
 

unsuitable

Senior Member
Joined
Jun 19, 2015
Messages
125
Reaction score
104
I am in the same boat today. On my last order (4 shirts) I chose "express shipping". This cost me $72 USD and the shipping took over 10 days. I did not ever get a tracking update - the tracking number simply stated "in transit" with no location and no dates, times at all.

I have been happy with the shirting, the price points and the build times, but for over $70 for shipping I expect to know where my package is - is this too much of a first world problem to be relatable? I could have gotten another shirt for that $70 and gone with "it will get there someday" shipping.

I like Luxire but the prices and lead time are both highly variable. But I do like the fast shipping.

I will look at @spiermackay as well.
 

taxgenius

Distinguished Member
Joined
Mar 23, 2007
Messages
5,270
Reaction score
535
For a second I thought you meant they are out of business.
 

unsuitable

Senior Member
Joined
Jun 19, 2015
Messages
125
Reaction score
104
I did a double take as well. I think they are dead to him, maybe.

I am less final but I'm not helping the MT customer service to improve by lowering my standards.

I received an order last week so they are not out of business.
 

Moose22

Senior Member
Joined
Jun 22, 2015
Messages
328
Reaction score
228
They're dead to me, too.

I tried them with some others before I settled on Hemrajani (MyTailor) -- slightly more expensive be damned well worth it for how much better they are.

First, I'm weird shaped. I'm not skinny, but mostly I have very broad shoulders and a fat neck. I wear a 19 or 19.25" collar. I entered all my body sizes and Modern Tailor rejected them. I confirmed them and they rejected them. I measured a shirt that fit and they accepted it, I paid, and they rejected the measurements as their tailor said they couldn't possibly be correct. I told them to refund my money. Seriously guys, I'm stout but I don't wash myself with a rag on a stick.

They never refunded, though I didn't realize it. 6 months later I decided to try some of these custom order places again and couldn't get the fit shirt price, contacted them, and the still had my rejected order on file so I sent new measurements -- that had been taken by a tailor -- and, you guessed it, rejected. So I sent pictures of me with the tape measure, to prove that I have no ass and a giant neck.

The shirt they sent was comically shaped. They took in the area around the hips and ballooned out the middle. Literally the opposite of everything I would want in a custom made shirt. Made me look like blueberry on a toothpick, or a fat girl in a pencil skirt. I gave up, donated it to the DAV and found a better shirtmaker.

Seriously, I'm sending body measurements, the tailor's job is to create the most attractive garment that fits those measurements. Smooth out the curves, if you will. A good shirt on me comes in on the back a little tapers down from my shoulders, and just sort of dangles around my pockets without too much taper. These idiots just took my measurements and added an inch to each one and sewed whatever scraps they had laying around together. The shirt was genuinely bad, and the effort to get something so bad was ridiculous.

For cheap shirts, I did OK with Natty Shirts. They tried really hard to make something that fit me and their sales are $29 for some OK fabrics. You aren't getting Thomas Mason or anything, but it fits and is nicer than anything comparably priced on Amazon. I mostly do MyTailor.com now, as they are excellent. Shirts are $90-200+ depending on what you get, but decent quality dress shirts are regularly under $120 and extremely well made. I now have 5 of their dress shirts and three casual shirts in linen and the next two I have planned will be from them as well.
 

Styleforum is proudly sponsored by

Featured Sponsor

How did Covid-19 impact your personal style?

  • My style hasn't changed at all.

  • My wardrobe hasn't changed but I am wearing casual clothes more often.

  • I invested in new good quality leisure and casual clothes.

  • I invested in new sartorial clothes taking advantage of the sales.

  • I purged my closet during quarantine and I have nothing left to wear.


Results are only viewable after voting.

Related Threads

Forum statistics

Threads
444,873
Messages
9,616,322
Members
201,017
Latest member
kielie
Top