I received my shirt today and have quite a few observations, most good, a few bad. First - the good. 1. The quality of cotton was quite surprising. I was nervous about receiving a cheap, rigid cotton, but this is great. It's never going to be mistaken for a premium shirt, but for day to day wear it's right on par with mid-range. 2. They followed my instructions on button placement quite well. I ordered this for a summer wedding and will not be wearing a tie, so I wanted the second button to be quite high and included a reference picture - nailed perfectly. 3. Customer service and turnaround time. Coming from China, computer to doorstop was around a week. That's on par with things being shipped from Ohio at times. 4. Armholes are cut nice and high, per my request. I was worried about them leaving too much room and creating a gap. The Bad - 1. They didn't follow my measurements exactly; the neck is a good half inch too big and the sleeves are about an inch too boxy. The sleeves aren't a big deal, it's just inconvenient to have to move 4 buttons over. 2. Additionally, there is more extra fabric in the stomach area than I like. I am a perfect fit into an Etro 38, though need a bit longer sleeves, and provided measurements of my best fitting shirt. So when the fit didn't mirror that, you can imagine my disappointment. 3. The back split is literally split. I was hoping for a flush back split without a seam line going through it. All in all though, it's a pretty good experience for very little money out of pocket. I'll have to tweak my measurements on their site, since they do seem to allow for mistakes to be made. I'll definitely order from them again.