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Modern Tailor.com review - my experience

Discussion in 'Classic Menswear' started by shazeh, Sep 5, 2009.

  1. shazeh

    shazeh Well-Known Member

    Messages:
    65
    Joined:
    Jan 20, 2009
    Some background info: I am 5'8" 130 pounds.

    narrow waist: 29"

    my chest is 35"

    hard for me to find a shirt that fits nicely around my waist/stomach area. i went to modern tailor.com ordered a slim fit shirt, put in all my measurements.

    my shirt came back and the collar, sleeves and chest are fine. but there seems to be no taper whatsoever going down to the bottom of the shirt. maybe 1" at most. on the website it says they add 12cm to my measurements for slim fit. well, i measured the waist from seam to seam and i measured 18 inches, meaning 36" around. way too big. 7 inches bigger than i submitted! also, i wanted my shirt length 25", they emailed me and recommended i make my shirt length 29". well, i made it 27" instead. the shirt they sent me is 25 inches long. so they didnt even pay attention to that. i dont care about that part but, they didnt even follow that! i emailed them with pics of my measurements and will see what they offer to do.
    [​IMG]
     
  2. cnh121

    cnh121 Senior member

    Messages:
    116
    Joined:
    Jan 31, 2009
    I've done the online "custom" shirt thing through Giorgenti, with much better results than this. But, if you want a properly fitting shirt, buy one you like off the B&S and have it tailored in person. Too easy.
     
  3. uzairh

    uzairh Senior member

    Messages:
    1,499
    Joined:
    May 26, 2009
    I've done the online "custom" shirt thing through Giorgenti, with much better results than this. But, if you want a properly fitting shirt, buy one you like off the B&S and have it tailored in person. Too easy.

    Exactly. Any decent tailer can have the sides taken in and darts put on the back. The fit ends up being just how you want it.

    Sorry it didn't work out for you though.
     
  4. clee1982

    clee1982 Senior member

    Messages:
    7,974
    Joined:
    Feb 22, 2009
    Location:
    New York City, NY, USA
    Some background info: I am 5'8" 130 pounds.

    narrow waist: 29"

    my chest is 35"

    hard for me to find a shirt that fits nicely around my waist/stomach area. i went to modern tailor.com ordered a slim fit shirt, put in all my measurements.

    my shirt came back and the collar, sleeves and chest are fine. but there seems to be no taper whatsoever going down to the bottom of the shirt. maybe 1" at most. on the website it says they add 12cm to my measurements for slim fit. well, i measured the waist from seam to seam and i measured 18 inches, meaning 36" around. way too big. 7 inches bigger than i submitted! also, i wanted my shirt length 25", they emailed me and recommended i make my shirt length 29". well, i made it 27" instead. the shirt they sent me is 25 inches long. so they didnt even pay attention to that. i dont care about that part but, they didnt even follow that! i emailed them with pics of my measurements and will see what they offer to do.


    dumb question, how do you meausre shirt waist, actually on the waist line? If that's the case, how do you tell when you lay it flat?
     
  5. shazeh

    shazeh Well-Known Member

    Messages:
    65
    Joined:
    Jan 20, 2009
    dumb question, how do you meausre shirt waist, actually on the waist line? If that's the case, how do you tell when you lay it flat?

    well, on the moderntalor site, they show in pictures where to measure for waist of the shirt.

    so this shirt, i laid flat and measured from seam to seam across where i measure the waist and it was 18 inches across. my waist is 29 inches. on the website, they say they add 12cm to the submitted measurements for the slim fit shirts. if that were correct my shirt would only measure about 16 3/4 inches from seam to seam across the front where i measure waist. there is almost no taper whatsoever coming down from my chest to the bottom of the shirt.
     
  6. fredfred

    fredfred Senior member

    Messages:
    1,138
    Joined:
    Feb 20, 2008
    Location:
    New York City
    Consider the first shirt a trial run - and adjust measurements for the 2nd one. After that you should be on track - unless they have a lot of variation (poor quality control on measurements) in their process.

    I had very good success with my 1st shirt from them, and plan to order more. The fit (slim for me, too) is the best I've seen in any shirt I have bought (non-tailored). At $60 or so (inc. shipping), it's a great deal.

    Hopefully it'll work out for you.
     
  7. ThisFlyGuy

    ThisFlyGuy Senior member

    Messages:
    476
    Joined:
    Jul 15, 2009
    Location:
    SF Bay Area
    i thought they added to measurement to add for any shrinkage during wash??
     
  8. shazeh

    shazeh Well-Known Member

    Messages:
    65
    Joined:
    Jan 20, 2009
    i thought they added to measurement to add for any shrinkage during wash??
    i dont know, on their site, they spell out, 'we add 12cm to your measurements for slim fitting shirts' they add even more cm's to the relaxed fit shirts.
     
  9. shazeh

    shazeh Well-Known Member

    Messages:
    65
    Joined:
    Jan 20, 2009
    well, still no word from modern tailor. they said they would get back to me yesterday. what do you guys think? will the shirt shrink to my desired fit around the waist after i wash it? probably not much....
     
  10. chip2chip

    chip2chip Well-Known Member

    Messages:
    58
    Joined:
    Jun 14, 2009
    Location:
    Toronto
    There's no way it's going to shrink that much in the wash. I would have said that you should adjust the measurements accordingly and try for another shirt, but I don't have that much faith in moderntailor.com. It seems like they don't tailor it to your measurements, they just choose the closest basic pattern and hope that you don't notice.
     
  11. shazeh

    shazeh Well-Known Member

    Messages:
    65
    Joined:
    Jan 20, 2009
    yeah i didnt think so, well if they dont take care of this, then i will massacre them in forums, let everyone know about my experience. its one thing if I mess up my measurements myself, but when they obviously disregarded my waist measurement, they better fix it or remake my shirt.
     
  12. shazeh

    shazeh Well-Known Member

    Messages:
    65
    Joined:
    Jan 20, 2009
    they finally replied back to me and said they will remake my shirt for me, but they asked me to update my measurements in their website!!! i tried explaining the measurements are fine and that they made a mistake.....so annoying. i explained to them that according to their own policy, they are supposed to add 4.72 inches to the waist measurement i submitted, but that they actually added 7 inches.
     
  13. chip2chip

    chip2chip Well-Known Member

    Messages:
    58
    Joined:
    Jun 14, 2009
    Location:
    Toronto
    How long did they take to get back to you? I emailed them about the large armholes on my shirt a few days ago but I haven't heard back.
     
  14. Sanguis Mortuum

    Sanguis Mortuum Senior member

    Messages:
    5,059
    Joined:
    Jul 2, 2006
    Location:
    Cambridge, England
    Sounds like a nightmare, I would try tailorstore.com instead, I have a couple of shirts from there and I'm very pleased with them.
     
  15. CDFS

    CDFS Senior member

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    Location:
    Ljouwert
    Alternate views on MT.

    I have no beef in this, but they were pretty good for me. That being said, they should fix this.
     
  16. Chips

    Chips Senior member

    Messages:
    1,530
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    May 5, 2008
    My first shirt from them should be arriving any day now. I'll keep my fingers crossed.
     
  17. shazeh

    shazeh Well-Known Member

    Messages:
    65
    Joined:
    Jan 20, 2009
    How long did they take to get back to you? I emailed them about the large armholes on my shirt a few days ago but I haven't heard back.

    on sunday, they said they would get back to me on monday. on monday i heard nothing, so i emailed them again, tuesday i heard nothing so i emailed them again, they finally responded tuesday night.
     
  18. shazeh

    shazeh Well-Known Member

    Messages:
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    Joined:
    Jan 20, 2009
    Alternate views on MT.

    I have no beef in this, but they were pretty good for me. That being said, they should fix this.


    Yeah I actually saw that review, so I took the plunge. I think if you get a good fit on an order then awesome, but trying to get them to fix a mistake is a pain! they want me to re-submit new measurements and place another order for a free re-make.....i tried explaining my measurements are fine and that they messed up on their end. we'll see how this goes....
     
  19. shazeh

    shazeh Well-Known Member

    Messages:
    65
    Joined:
    Jan 20, 2009
    I noticed on the website, they offer to make a shirt based on measurements from a shirt you own that already fits well, i will try this route for my remake. because my first order, i gave them measurements off my body and they butchered it. lets just hope they make the shirt to the exact specs i give them. what do you think my odds are????
     
  20. vesses

    vesses Senior member

    Messages:
    1,844
    Joined:
    Sep 11, 2007
    I have ordered at least 15 shirts from Modern Tailor.
    The fit has been right on each time, and I dont think you can get a better shirt for the money.
    In the past I have contacted customer service, and they got back to me the same day.
    I do recommend you spend the extra $2 on the mother of pearl buttons.
     

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