Meermin STOLE from me -- photos

[Spaghettimatt]

Someone please find that old photo of high school HarrisonK on the golf course in full prep gear...

 

[sid11111]

Someone please find that old photo of high school HarrisonK on the golf course in full prep gear...

for poasterity:

Your wish is my command:

 

[sid11111]

 

[Spaghettimatt]

Ahhhhhh the good old days...

 

[sid11111]

Surprising that a JD student would slander like this. What a massive idiot.

 

[GBR]

What reasonable process? They haven't told me anything. They could've very notified me that they received the shoes I sent back and everything has been sent over to the department that handles refunds. If they wanted to get carried away, they could've told me that refunds normally takes X days/weeks to process and contact them after that time if I don't see the refund on my end. However, the lack of communication is unprofessional and concerning. My constant emails are intended to suggest a sense of urgency. That is, to indicate that I want a response. I want to be told what's going on. Ignoring customers is never a good thing despite the customer being a "moaning b...."

What you may want and what you may get are very different things, processes cannot be varied to suit each different customer. Did your mother not teach you that patience is a virtue, if not learn some and also some humility, that can be helpful rather than stamping about like a spoiled child.

 

[djdanniedee]

I lol'd at this. A-A-RON? is there a A-A-RON?

Churlish and insubordinate.

 

[HarrisonK]

UPDATE: Meermin just emailed me telling me that NYC never confirmed with HQ that the loafers were delivered. However, UPS shows delivery and signature. Additionally, NYC Meermin called me the day of delivery to ask why the loafers were sent back. It appears as though Meermin NYC lost the loafers before confirming receipt with Meerming HQ. Now Meermin HQ is refusing to issue refund because they have no confirmation that NYC Meermin actually received. They do not believe the UPS tracking information.

 

[Bespoke Barrister]

UPDATE: Meermin just emailed me telling me that NYC never confirmed with HQ that the loafers were delivered. However, UPS shows delivery and signature. Additionally, NYC Meermin called me the day of delivery to ask why the loafers were sent back. It appears as though Meermin NYC lost the loafers before confirming receipt with Meerming HQ. Now Meermin HQ is refusing to issue refund because they have no confirmation that NYC Meermin actually received. They do not believe the UPS tracking information.

Contest the charges with your credit card company, usually there is a 60 day window in which to do so. Then stop emailing them and let the process work, it will probably take weeks not days. With the emails and tracking number, you are certain to prevail.

 

[jts287]

UPDATE: Meermin just emailed me telling me that NYC never confirmed with HQ that the loafers were delivered. However, UPS shows delivery and signature. Additionally, NYC Meermin called me the day of delivery to ask why the loafers were sent back. It appears as though Meermin NYC lost the loafers before confirming receipt with Meerming HQ. Now Meermin HQ is refusing to issue refund because they have no confirmation that NYC Meermin actually received. They do not believe the UPS tracking information.

I'm an AE guy, but I branch out on occasion. I've crossed this company off my to-try list. This is like a case study one would find in a Business Management 101 textbook.

 

[Mr. Moo]

I don't know why people keep trying new, unheard of, ****** companies. Stick to the tried and true Allen Edmonds Seconds.

 

[GBR]

UPDATE: Meermin just emailed me telling me that NYC never confirmed with HQ that the loafers were delivered. However, UPS shows delivery and signature. Additionally, NYC Meermin called me the day of delivery to ask why the loafers were sent back. It appears as though Meermin NYC lost the loafers before confirming receipt with Meerming HQ. Now Meermin HQ is refusing to issue refund because they have no confirmation that NYC Meermin actually received. They do not believe the UPS tracking information.

Do you have the name of the person that telephoned you? If not why not? Without that it is your word against theirs - I know which I'd believe.

 

[HarrisonK]

Do you have the name of the person that telephoned you? If not why not? Without that it is your word against theirs - I know which I'd believe.

I have records of the incoming call, and the call length, from Meermin NYC approximately 30 minutes after UPS confirmed delivery at, and signature by, Meermin NYC. Indeed, such information suggests that Meermin NYC called to determine why I sent back my loafers. Regardless, the UPS delivery and signature confirmation is enough. I fulfilled my end of the agreement when I sent back the loafers.

As others have suggested, I filed a claim with my credit card company.

 

[Contango]

I blame his parents for calling him Harrison.