Meermin Mallorca Shoes

Discussion in 'Classic Menswear' started by asturiano, Dec 5, 2011.

  1. Putonghua73

    Putonghua73 Senior member

    Messages:
    366
    Likes Received:
    37
    Joined:
    May 7, 2012
    Location:
    London
    Have to chime in with the excellent customer service, with a real emphasis on 'customer' re: helpful, friendly and informative. Within the space of 24 hours, Jose and Sandro have replied to my initial sales query, gone back and forth to check and confirm my order, and are now in process of sending out my order (x2 pairs shoes - as detailed in my previous post).

    The only delay is due to shoe trees in size 10 being out of stock (2 week wait), and Sandro came back to me with options and I plumped for sending the order once the shoes trees have arrived. Also, there is a day or two delay in payment of invoice because I've just realised that I couldn't remember my old Paypal details, especially since I switched email accounts 2 years ago. So I had to set-up a new Paypal account and am awaiting bank verification - I didn't want an approx 5% additional charge that Paypal levies for credit card payments in Euros (my base currency is Sterling)!

    Based upon feedback in this thread on the shoes, and the customer service that I have enjoyed, I hope to enjoy a relationship with Carmina and Meermin over the years.
     


  2. lychyrychy

    lychyrychy Senior member

    Messages:
    288
    Likes Received:
    15
    Joined:
    Jul 7, 2008
    +1 on customer service. They're great! Waiting for my suede wholecut!:)
     


  3. david3558

    david3558 Senior member

    Messages:
    885
    Likes Received:
    58
    Joined:
    Sep 26, 2007
    Location:
    San Francisco
    

    Stevent, I love you man - thanks for providing the sizing. I ordered double monks on the Hiro last too. I've been 'blessed' with asian feet: wider forefoot, narrow heel, flatter foot/low instep - so finding good fits are tough. The C&J / RL Marlows on the 325 fit pretty well for me in a 9D, and I went for the 8.5UK on the Hiro based on the recommendation. I can tell you that my Carmina size on the boot is 8UK though as I have tried it. It would be a full size down then.
     


  4. Jaggs

    Jaggs Senior member

    Messages:
    133
    Likes Received:
    11
    Joined:
    Apr 12, 2009
    Location:
    Smoke City, SC
    

    Anyone have advice on this? The Inca fits me like a glove.
     


  5. Viral

    Viral Senior member

    Messages:
    2,324
    Likes Received:
    152
    Joined:
    Aug 7, 2009
    Location:
    Jersey City
    

    sorry if it's been mentioned already (I didn't see it anywhere), but which last are these on?
     


  6. david3558

    david3558 Senior member

    Messages:
    885
    Likes Received:
    58
    Joined:
    Sep 26, 2007
    Location:
    San Francisco


  7. Zarium

    Zarium Senior member

    Messages:
    276
    Likes Received:
    31
    Joined:
    Dec 19, 2011
    Location:
    GMT+8
    They're on the Olfe last.
     


  8. supplychainman

    supplychainman Senior member

    Messages:
    134
    Likes Received:
    9
    Joined:
    Feb 13, 2012
    New Captoes came in...Jose was great with customer service...[​IMG] [​IMG][​IMG]
     


  9. david3558

    david3558 Senior member

    Messages:
    885
    Likes Received:
    58
    Joined:
    Sep 26, 2007
    Location:
    San Francisco

    Wow those are sweet - though they look huge haha. Details on those?
     


  10. pinchi22

    pinchi22 Senior member

    Messages:
    448
    Likes Received:
    1
    Joined:
    Oct 5, 2004
    Location:
    Spain, California
    Just want to chime in with my experience with customer support.

    The front end of the rubber toppy (?) on my 5-month old brown oxfords took a hit, and was about to peel off. I took it to the store (in Madrid). They immediately told me it was their fault, no question about it, and have sent it to the factory for free repair.
     


  11. Frankie22

    Frankie22 Senior member

    Messages:
    1,354
    Likes Received:
    269
    Joined:
    Apr 7, 2012
    Location:
    Boston
    What is their email addy and what do you all think my chances of getting a pair of monks in prior to 6/22 are?
     




  12. Viral

    Viral Senior member

    Messages:
    2,324
    Likes Received:
    152
    Joined:
    Aug 7, 2009
    Location:
    Jersey City
    

    New Rey last??
     


  13. fungz0r

    fungz0r Senior member

    Messages:
    850
    Likes Received:
    286
    Joined:
    Jul 15, 2010
    Location:
    CANADA
    

    depends on customs, but shouldn't be a problem, usually takes a week
     




Share This Page

Styleforum is proudly sponsored by