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Patrick1053

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Today I sadly encountered the first usability related quality control issue with the new Meermin boots I bought a month ago. Unfortunately today the heel gluing of the commando sole of one of the boots failed just after a few wears and the heel is detached from the other side. I contacted Meermin about the issue and they responded that they suggest that I take the boot to the local cobbler and they will reimburse the amount the cobbler charges instead of sending them back to spain for service. So far I have been pretty satisfied with their quality but this kind of a defect is not something I would expect from a >$260 pair of boots...

What do you guys think, should I consider this as a satisfactory solution to this kind of a quality control issue?
A good cobbler can make those better than new.
 

MacGuffen

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The ultimate winter boots! Waxy Commander with commando soles and shearling lining, from the recent MTO:

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I really like how they sew the tongue in place medially to prevent it from sliding around. Haven't seen that before. I have no complaints QC-wise.
 

SEasternCry

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Nov 27, 2021
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Hi all, buying my first proper good year welted shoes. I'm looking to get a black cap-toe oxford and want to get my sizing as best as possible as I live down under.
  • Perpendicular (tip to heel) Foot Length: 272 mm;
    • This is how Meermin told me to measure the length: Diagonal (tip to heel): 273mm
    • 1638068008846.png
  • Girth = 263 mm
  • Width = 112 mm (with Ace Marks printed sizing tool it is between EE/EEE)
I did some googling to previous comments in this thread and saw a chart in this thread with the normal width Hiro as 274.9 mm in length with size 8.5 whereas size 8.0 was 270.6 mm. Are the Hiro G-width and normal Hiro lasts the same length? What's the best option?

Thanks very much for the help.
 
Last edited:

BlackYeti

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Sep 2, 2015
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More Meermin customer service fun:

Bought three pairs of cap-toe oxfords in different lasts with the intention of immediately returning two of them after try-on. Return was delivered to Meermin on Nov. 2. Meermin acknowledged the returns in multiple email exchanges and promised a refund but never actually sends the refund. Filed a Paypal dispute, and Paypal refunded my order.


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