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no. simply rise PayPal dispute and I guarantee tracking number will show up super quickly!I welcome everyone!
In January of this year I ordered 2 pairs from the classic collection. Since my sizes were out of stock, I contacted Meermin and they replied that it was no problem to make them, but with a period of 55 days. On January 12, I paid for them, Meermin confirmed the payment and that the order was put into production. They were not produced on the specified date. In the correspondence with Meermin, I was constantly informed that they would send in two weeks and so on. The last contact was on March 22 with a promise to send the track of the parcel April 3. I did not receive the track, they stopped responding to letters. I tried to write to them on Instagram - they answered that they would transmit my information and silence. Has anyone faced such a problem? What to do, keep waiting? The shoes are standard, just in a size that was not in stock. Three months have passed since the order. Thanks everyone for the advice.
Ha! So if anyone remembers my 2-minute confirmation episode from the recent boot event, well, I just received the confirmation email today lol. Not that it matters, since this was situated quickly by Meermin, but thought of sharing here.
Don't put too much stock in getting help here, you'll get as much as you got from emailing support and instagram - i.e. not a whole lot as they're not obligated or likely to respond to you in a timely manner. Their customer service is legendarily unhelpful and unresponsive, and I suspect their initial offers to assist you is only to give you the runaround to delay the dispute process. The only guaranteed way to have your issue addressed is to file a dispute with your payment processor, and if that's not possible, follow up with the EU consumer protection agency.Order I-070234378
I've also had good communication on here through PM, and also all my e-mails have been answered within 24 hours.I have always found the support super helpful especially on Instagram. Quick replies. In other news my January mto shipped...