- Oct 16, 2020
- Reaction score
I ordered one of the pre-set designs and not one that you can customize.As someone that’s ordered from Meermin numerous times, I’ll be glad to share my experience.
So, Meermin does these weekly (sort of) GMTO’s where you’re really just ordering a model with a pre-set design.
Our new split toed blucher, a versatile and casual choice handmade on the all new HOK last, this boot will be for sure your best companion to keep you in style! Perfect to achieve a casual but modern style that will certainly not let you down. A pair of shoes that you will you will use in Winter...
I fully appreciate that it was an estimate but because it is a pre-set design and after the GMTO is closed (and orders are processed) they should be able to give a better estimate based on the production size/run. At a minimum, send out an update email beforehand if you know production is running or will run late. By late August when I placed the order, I am not sure anyone should be able to blame COVID any longer as production companies should have worked that into their schedules already.The estimated ship date is an estimate, not a deadline, so it's not like some guarantee is broken that entitles you your money back. Once you order it I don't think you can cancel since they've committed the resources to making it.
My advice is exercise patience, the dates are estimates for a reason. Production issues happen and delays of up to a month are common for footwear MTOs across the board...
As for delays across the board in the footwear industry, why as consumers do we have to accept this? Why can't companies just improve their production methodologies and communication?
(This is a general statement and not directed specifically at Meermin)
I'll admit this is my first MTO/GMTO with any company and I probably should have done more research beforehand on timelines but it still irks me. It is not about the money and it is not even about the shoes, but it is about (the lack of) communication.
Thanks for the thoughtful responses.