Zapasman
Distinguished Member
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- Oct 2, 2014
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Ok. Sorry. Good luck then !! @wristandfeet
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You should sue themDear All,
This is regarding the loafers with a sharp metal object protruding through the footbed (please see attached picture). To my dissatisfaction, Meermin has made the decision to only refund a portion of the shipping cost.
"Thank you for your message.
We regret to inform that we are only able to proceed with the refund of 175$ + shipping costs to our NY store, the 35$ cannot be refunded because the shipping & handling has been already done.
In addition, we kindly ask for the shipping costs invoice so we can share it with our finance department and prepare the refund.
Thanks again for your interest & please just let us know if you need any further assistance"
This is despite my repeated emphasis on the severe nature of the defect, and showing them this very same picture multiple times.
For those worried about QC and Customer Service, I hope my experience may be informative.
View attachment 1022348
You should sue them
Any explanation on how that staple ended in the middle of the insole??.
So ordered my first pairs of Meermin, went with the Elton last, was actually planning on using one of them for my wedding this coming Sat. August 25th...well thats not going to happen... the brown pair has what looks like some sort of spray stain all over it, no idea how it was shipped out like this... the museum pair almost looks like the right toe is a different color, there was obviously an issue with the burnishing especially on the toe box, also a small stain (see pics) which I'd probably be fine with...
Not really sure what to do, I emailed them the pics, the Elton in the monks didn't really fit all the great anyway so was probably going to send back but was gonna use the others as the wedding shoe in 4 days. Do I just go for it and used it with that spray stain all over? or scramble to find some other ones locally?
Pretty disappointing even with the price point but seems like its kind of a roll of the dice with their QC, like the look otherwise, hopefully just growing pains. View attachment 1022413 View attachment 1022414 View attachment 1022415 View attachment 1022416 View attachment 1022417 View attachment 1022418
On your wedding using a memorable crappy shoes? Send it back and get something nice looking from the mall.
If they do not fit, return them and get some black plain oxfords for your wedding.
The museum calf looks OK. Yes, the pattern was not matched well, but you'll be the only person to notice or care. People's attention will be elsewhere.So ordered my first pairs of Meermin, went with the Elton last, was actually planning on using one of them for my wedding this coming Sat. August 25th...well thats not going to happen... the brown pair has what looks like some sort of spray stain all over it, no idea how it was shipped out like this... the museum pair almost looks like the right toe is a different color, there was obviously an issue with the burnishing especially on the toe box, also a small stain (see pics) which I'd probably be fine with...
Not really sure what to do, I emailed them the pics, the Elton in the monks didn't really fit all the great anyway so was probably going to send back but was gonna use the others as the wedding shoe in 4 days. Do I just go for it and used it with that spray stain all over? or scramble to find some other ones locally?
Pretty disappointing even with the price point but seems like its kind of a roll of the dice with their QC, like the look otherwise, hopefully just growing pains. View attachment 1022413 View attachment 1022414 View attachment 1022415 View attachment 1022416 View attachment 1022417 View attachment 1022418