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- May 26, 2012
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Thank you all for the feedback.
We are putting on hold the plan to move to the standard shipping charge mechanism. So, nothing will really change.
Any duties will be billed by Fedex/DHL directly to the customer.
What we can do though is that, today onwards, all orders above $500 will be shipped as duty prepaid.
We can review this again in a 2-3 months if we come across a better mechanism.
Top priority would be to negotiate with a shipping service provider for waiver off the brokerage fee. Will also explore if these is a fast and reliable EMS option available.
Happy Shopping!
We are putting on hold the plan to move to the standard shipping charge mechanism. So, nothing will really change.
Any duties will be billed by Fedex/DHL directly to the customer.
What we can do though is that, today onwards, all orders above $500 will be shipped as duty prepaid.
We can review this again in a 2-3 months if we come across a better mechanism.
Top priority would be to negotiate with a shipping service provider for waiver off the brokerage fee. Will also explore if these is a fast and reliable EMS option available.
Happy Shopping!