Would like to post a review of my experience with Luxire... The service was quick, I received my shirt a little over a week after placing the order. Although it may vary as I did not have a lot of customization done to my shirt other than the size measurements. The quality and craftsmanship are quite exceptional and has definitely lived up to my expectations based on the reviews and pictures I have read on Styleforum. On top of that, they provide this level of service at a great value. My only gripe has to do with the mixed bag customer service that Luxire offers. The shirt did not fit perfectly so I had inquired about alterations, which are free just as long I ship it back to the India factory and pay $20 for them to ship it back. When I was researching shipping rates I was being quoted for ridiculous amounts ($70-$90) in the US. So I had inquired to Luxire for alternatives, to which Theresa (one of the customers service reps I guess) responded that I could simply ship it to their New Jersey location so that they could then forward it to India. I was given the impression that I would only be responsible for shipping it to NJ and then paying the $20 for them to ship it back. Which turns out not to be the case...and was now being quoted for a total of $35 to get the shirt back. I politely negotiated without luck for Luxire to honor the $20 shipping price as I did not see it making sense for me to pay over $40 on a $70 dollar shit to get it altered. Here is email inquiry and the obnoxious/sassy customer service response at the end. Luxire prides itself for bend-over-the-back customization at no additional cost but will fight a customer over $15. Shirt is still being held hostage for $35. tl;dr- good quality shirts, fast service, questionable customer service.