Luxire Custom Clothing - Official Affiliate Thread

Discussion in 'Classic Menswear' started by luxire, Jun 20, 2012.

  1. smoothmoose

    smoothmoose Senior member

    Messages:
    488
    Likes Received:
    46
    Joined:
    Apr 10, 2008
    Location:
    San Jose, California
    
    Actually, I asked Theresa what other tweeds are available, and basically pointed me to the Dugdale tweed book online. Better options with fleck highlight colours, though most of the options are herringbone or windowpane patterns which are not my top choices.

    More flecked options as well as a few bold colours (rust, burgundy) in hopsack-tweed would be ideal!
     
  2. venividivicibj

    venividivicibj Senior member

    Messages:
    11,004
    Likes Received:
    3,791
    Joined:
    Apr 9, 2013
    Location:
    Los Angeles
    If only luxire had all their fabrics online and searchable, I always ask Theresa if they have a certain fabric, and 90% of the time she does, but it's not online for some reason.
     
  3. smoothmoose

    smoothmoose Senior member

    Messages:
    488
    Likes Received:
    46
    Joined:
    Apr 10, 2008
    Location:
    San Jose, California
    Yeah, I think Luxire said they are working on a website update. Hopefully soon...
     
  4. elstinnett

    elstinnett Well-Known Member

    Messages:
    91
    Likes Received:
    5
    Joined:
    Oct 20, 2012
    Has anyone received the shirt ordered from Luxire, but not had the shirt sent for measurement returned? I received my new Luxire shirt today, but the shirt I sent in for measurement wasn't returned!
     
  5. mrjester

    mrjester Senior member

    Messages:
    2,905
    Likes Received:
    1,177
    Joined:
    Dec 6, 2012
    Location:
    Phoenix, AZ
    No. That's really awkward. I'm sure they can fix it, just email them. Though, they must be pretty busy. Four emails and a message on SF and no reply yet. Been about a week.
     
  6. Murlsquirl

    Murlsquirl The Moral Squirrel Dubiously Honored Moderator

    Messages:
    8,984
    Likes Received:
    11,036
    Joined:
    May 16, 2013
    Location:
    CA
    

    No replies for me either. I need a question answered before I send in my pants and haven't heard back. I'm about to just cancel...being busy isn't an excuse for customer service to be non-existent.

    *UPDATE- I received a response. Sending in my pants. Was probably a little to anxious with the comment above.
     
    Last edited: Aug 22, 2013
  7. PtrckHmphrys

    PtrckHmphrys Senior member

    Messages:
    136
    Likes Received:
    22
    Joined:
    Dec 21, 2011
    Location:
    England
    Six weeks and still 'unfulfilled' on one shirt and one pair of trousers. Really hoping this doesn't become the norm—want to stock up in time for autumn.
     
  8. Murlsquirl

    Murlsquirl The Moral Squirrel Dubiously Honored Moderator

    Messages:
    8,984
    Likes Received:
    11,036
    Joined:
    May 16, 2013
    Location:
    CA
    

    No kidding, I won't be too happy if they have my favorite pants for 6 weeks.
     
  9. elstinnett

    elstinnett Well-Known Member

    Messages:
    91
    Likes Received:
    5
    Joined:
    Oct 20, 2012
    I did email before posting, but I haven't heard anything back yet. I'm really happy with the shirt I received and have a few more I'd like to order, but I'm not going to order anything else until I get the shirt I sent in for measurements back...
     
  10. fridayfrenzy

    fridayfrenzy Senior member

    Messages:
    295
    Likes Received:
    113
    Joined:
    Mar 11, 2013
    Was this on a replication or repeat order?
     
  11. emptym

    emptym Moderator Moderator

    Messages:
    7,332
    Likes Received:
    1,418
    Joined:
    Sep 22, 2007
    A few days ago, I got a brief email from Ashish saying they were having some serious computer troubles and he'd write me more when he could. He said he was writing me on a loaner or from somewhere remotely (I can't remember) that only gave them really reduced capacities. I've noticed they haven't posted here for a while, so I'm guessing they're still working on the computer issue.

    I'm waiting on a couple things too. It isn't ideal, but it seems like they're suffering even more.
     
  12. PtrckHmphrys

    PtrckHmphrys Senior member

    Messages:
    136
    Likes Received:
    22
    Joined:
    Dec 21, 2011
    Location:
    England
    Nope. My first order—cream chinos and 'Sky Blue Summer Chambray' shirt. Really need these quick to check the fit and amend the measurements if necessary so I can go ahead and stock up on flannels and shirts in time for autumn.
     
  13. elstinnett

    elstinnett Well-Known Member

    Messages:
    91
    Likes Received:
    5
    Joined:
    Oct 20, 2012
    

    Just a quick update on my lost shirt situation. Received an email this morning offering to return it with my next order. Guess it is a good thing that I'm about to place my second order!
     
  14. keys

    keys Senior member

    Messages:
    152
    Likes Received:
    1
    Joined:
    Jun 26, 2004
    

    Yup.... me too...

    Same time frame; waiting on my shirt and trousers.

    V-
     
    Last edited: Aug 23, 2013
  15. scrolls

    scrolls Senior member

    Messages:
    524
    Likes Received:
    87
    Joined:
    Apr 22, 2012
    Luxire has been very open about how long their pants are taking so I don't know why you guys are so shocked. In the future do pant and shirt orders separately so your shirts don't get held up though.
     

Share This Page

Styleforum is proudly sponsored by