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Luxire Custom Clothing - Official Affiliate Thread

the arbitrary

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@luxire
I think your website's outerwear section is a little bit confusing and unorganized. (https://luxire.com/collections/outerwear)
To name a few
1. "Charcoal Grey Wool Flannel Peacoat" with trouser image.
2. There are many options in https://luxire.com/collections/outerwear/products/luxire-wool-peacoat#/ for example Dugdale black, Dugdale navy etc. and customers can't know what those look like because images left are not specified. (Or not complete clothes, but just fabric image)
3. Like 2, if you've put many peacoat options in "Luxire Wool Peacoat", why are there other peacoat item pages seperately? (https://www.luxire.com/collections/outerwear/products/grey-mini-gingham-peacoat#/, https://www.luxire.com/collections/outerwear/products/black-wool-flannel-peacoat etc.) I think it's consistent to choose either to put all peacoat options into one page OR to put one option per one item page.
4. Ambiguous price range (for example Dugdale Charcoal - 25 Oz : $849.99 - $1,149.99 in Luxire Wool Overcoat). When I add it to the cart it is always its most expensive price of that range.

From what I see, I guess that Luxire cares less about outerwear section than other sections.
I'm not criticizing because, maybe outerwear is low-demand so that it's low priority for them to care. And after all, it's your business priority decision, so I understand.
I'm just suggesting, or asking a favor, for Luxire to care more about outerwear, for the future.
 
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luxire

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Good to know. I sent an email yesterday with the tracking details (order 38262 in subject heading)
Our team will follow up on it on Monday
 

luxire

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@luxire
I think your website's outerwear section is a little bit confusing and unorganized. (https://luxire.com/collections/outerwear)
To name a few
1. "Charcoal Grey Wool Flannel Peacoat" with trouser image.
2. There are many options in https://luxire.com/collections/outerwear/products/luxire-wool-peacoat#/ for example Dugdale black, Dugdale navy etc. and customers can't know what those look like because images left are not specified. (Or not complete clothes, but just fabric image)
3. Like 2, if you've put many peacoat options in "Luxire Wool Peacoat", why are there other peacoat item pages seperately? (https://www.luxire.com/collections/outerwear/products/grey-mini-gingham-peacoat#/, https://www.luxire.com/collections/outerwear/products/black-wool-flannel-peacoat etc.) I think it's consistent to choose either to put all peacoat options into one page OR to put one option per one item page.
4. Ambiguous price range (for example Dugdale Charcoal - 25 Oz : $849.99 - $1,149.99 in Luxire Wool Overcoat). When I add it to the cart it is always its most expensive price of that range.

From what I see, I guess that Luxire cares less about outerwear section than other sections.
I'm not criticizing because, maybe outerwear is low-demand so that it's low priority for them to care. And after all, it's their business priority decision, so I understand.
I'm just suggesting, or ask a favor, for Luxire to care more about outerwear, for the future.
Thank you! Will fix it.
You can write to us an email or PM me to discuss your outerwear needs. There are solutions beyond the visible.
 

Herk

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Any more flannel shirt fabrics coming up? I'd appreciate tan, cream, green and other earthy tones.
 

luxire

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Any more flannel shirt fabrics coming up? I'd appreciate tan, cream, green and other earthy tones.
Alumo Cashmerello - Good number of shades available.
 

luxire

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Any cheaper alternatives? 299$ is quite far from my budget.
Please send us an email. I have a feeling that we may have some more shades in stock.
 

luxire

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Some excitement happening at the shoes front....

_DSC0981 copy.JPG
 

luxire

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The Ready-to-wear pants are moving fast. The Dugdale Grey has been very popular, which at $99 is a steal.

The brown cord and denim are moving fast too.

Offering the widest range of Ready-to-wear sizes than any other brand in the world.

_DSC0480.jpg


_DSC0514-1 copy.jpg
 

luxire

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The beautiful oxfords. Our oxfords are undoubtedly the best in the world. A meaty cloth, well tailored and an elegant collar.

_DSC0467.jpg
 

aj805

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I am also sorry to hear of any disappointing experiences. Having used 4 or 5 MTM companies now including Luxire over the past many years, there are a few things I've learned:

- Start slowly. Understand their process, and ask questions of their customer service before ordering if anything is remotely ambiguous.
I think there was a long thread on here a while back in which some gentleman had not received what he was expecting because he specified the shirt cuff measurement incorrectly, contrary to the guidance provided on Luxire's site. No one's "fault", just a detail that got missed. Expect your first order or two to result more in a learning experience and dialing in a pattern than resulting in a perfectly fitting garment. If you get both that's great, but the nature of online MTM is that it's difficult the first time, whoever you use.

- Luxire has fantastic customer service, they really try to help and get you what you want. I have many, many long email threads with them over the years in which we laboriously worked towards a resolution on details. No other company I've worked with I think would put that much effort into an order. Realize though that you are dealing with a company situated in another region and there may be language hurdles and other things standing between what your assumptions and desires are and what they may assume in the absence of clear direction to the contrary.

- The only challenge I have with using Luxire is the fabric colors. Swatches are not available for many fabrics and very often the fabric color is significantly different than the picture. I understand that color representation is challenging because of lighting and differences in the devices on which customers will be viewing the images, but it is possible to do right. Proper Cloth does an amazing job with this, somehow--the fabric always comes looking exactly as I expected.
 

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