- Joined
- Dec 10, 2004
- Messages
- 19,162
- Reaction score
- 2,092
Iblame internet by making it's bad influence felt everywhere when it comes to customer service and sales.Originally Posted by dkzzzz
I blame poor punctuation...
STYLE. COMMUNITY. GREAT CLOTHING.
Bored of counting likes on social networks? At Styleforum, you’ll find rousing discussions that go beyond strings of emojis.
Click Here to join Styleforum's thousands of style enthusiasts today!
Styleforum is supported in part by commission earning affiliate links sitewide. Please support us by using them. You may learn more here.
Iblame internet by making it's bad influence felt everywhere when it comes to customer service and sales.Originally Posted by dkzzzz
And this freaking store does not take credit cards!Originally Posted by dkzzzz
I was at Selfridges on Oxford Street last month eyeing the Lobb offerings by the poorly lit shelves and stumbled upon a shoe that appeared to be smokey gray, but might have had some olive in it. A salesperson approached. I asked her what color the shoe was. She asked me what color I was looking for. I said olive. She said, it's olive. But it wasn't olive. It wasn't olive.Originally Posted by johnapril
Should have said yellow, would have been fun to see what she would have said.Originally Posted by marc237
On and on for at least 20 minutes he worked me over for that sale.Originally Posted by Shoe-nut
Did he have a pistol to your head? Seriously, the situation was entirely of your making, you could have simply declined to try on the shoes.Originally Posted by Tomasso
I blame poor punctuation...Originally Posted by RJman
I'm curious as to why you'd blame the internet. I would think that since the ability to order goods over the internet means the local retailer will almost never be the only game in town, good personalized service would be one of the few ways in which the brick-and-mortar store can create a marketing advantage.Originally Posted by lawyerdad
I think that internet has taken a lot of wind out of sales/customer service. Especially in banking industry and big-cash retail such as cars, securities and homes.Originally Posted by dkzzzz