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Never had a wrong color sent, but I did get a wrong size once - ordered S cozy crew and received M, but liked M so kept it. And twice they've sent me half of my order. But I let them know over txt and the rest is usually 2 day aired to me within a business day.I just got my Yellow Label shorts in as well and they feel nice but they sent me the wrong color! This is the 2nd time they messed up my order, has anyone else experienced this? I love the products the brand puts out but they've messed up twice now lol.
No they generally don't honor the price drop. I reached out last time about an adjustment and they told me no. They also sent me the wrong colour tee and wouldn't refund meHas anybody ever purchased an item from Eclipse during the sale only to have it be further discounted before shipping? Did they honor the price drop if you reached out?
Yeah same experience. Bought a mocha AE last year and they sent me a university tee of a different brown shade instead. Even went to the point of showing them screenshots of what they were advertising and what I actually got. Wouldn't work with me on it. Only reason I haven't pulled the trigger on anything in this one yet.
that's what I would consider "free tshirt"