- Jun 2, 2015
- Reaction score
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I personally apologized and offered a return...JE has been making a lot of mistakes on their site with incorrect descriptions or measurements. At best it's laziness, at worst...
With @thuper_therious I can't blame him, y'all need to remember that's a jacket he bought for his girl. Imagine you buy something for your significant other and they really love it but it wasn't what it was cracked up to be. Are you really going to say sorry babe I have to return this jacket? My wife would be like wtf and pissed off. I sure as hell wouldn't risk that.
It'd be different if he was buying it for himself. I don't know how any of this can be fixed or anything but I would personally be turned off from buying anymore JE.
I think you’ve made your point. We apologized and offered a return.I feel like compensation, even if it was like $15 store credit. The “just return it then” response felt very callous.
That’s a very cynical assumption based on an extremely blurred image.
Cynical, yes. But not that far off base, based on past JE shoe releases. They’ve all either been collaborations with very slight tweaks to well known silhouettes or for the JE branded shoes, basically Common Projects with verrrry minor differences.That’s a very cynical assumption based on an extremely blurred image.
I empathize with their position a bit but my thing is.. if it's such a big deal, why would $15 in store credit fix that or satisfy him? You can't even get socks on JE.com for $15.what a poor attitude. it's a mistake - you're implying they did it purposefully to deceive you. like they're out there to get you.