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hoodog

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I found something I want to pick up from Japan, but I'm not sure if it's worth the risk using ZM even though I haven't got a message from them.

Edit- I just read that ZM removed the mark-down feature entirely.

@illiterate @hoodog Is remambo.jp still allowing packages to be marked down?

Yup! Remambo works great.
 

malcb33

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Was able to mark down about a month ago with Remambo. Shipping prices are absurd right now so just a heads up. Also, remambo will not repackage unless you pay for it.

Japan rabbit marks down and is equally good.
Thanks for the heads up on shipping costs!

Does either JP rabbit or Remambo offer EMS?
 

malcb33

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perfect, I’m not in a rush to get it, so EMS is typically the most affordable option.
 

illiterate

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I used EMS last time. I think it shipped on a Thursday and it was at my door by Wednesday. It was much faster than I expected.
 

malcb33

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It's been a while, but EMS used to take around 10 days to the east coast of Canada, which is fine by me!
 

newyorkdork

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I was wondering if I could get some support, as I keep getting canned responses. Ive been a long time customer, understanding that rules have changed during covid. I purchased a pair of boots and was told that surface mail was the only option as it required "footwear" invoice (I think this happened around 09/20). I ordered a pair of sneakers 11/20 and was able to ship DHL no questions asked. Now I'm trying to ship the sneakers via DHL and the agents are saying the only option is surface, otherwise I require a footwear invoice. I don't understand why the rules are still changing, my understanding is that there is some risk shipping as DHL but this is likely larger commercial shipments or higher dollar orders, and it doesnt make sense considering I just had footwear shipped no questions asked. Please message my account so we can resolve this issue- thanks!


How did you end up resolving this? I also got a message that I can’t get shoes shipped to the US via DHL without providing a footwear invoice. This doesn’t make sense to me.
 

Fycus

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I would just ship EMS if I were you- it was an issue before because EMS was put on pause with covid, otherwise maybe fedex?
 

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