Jantzen, Reliable at last?

Discussion in 'Classic Menswear' started by Get Smart, Jul 25, 2007.

  1. globetrotter

    globetrotter Senior member

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    yesterday I poped in to visit janzten in the new place. maybe 5 times as big as the last place, lots and lots of suit fabrics and suits hanging around the walls. there were 5 or 6 people sitting around at desks (ricky was off for the mid automn festival), and so I asked them why they weren't working harder to get shirts out to all of those poor people who were waiting for their shirts.
     


  2. Dewey

    Dewey Senior member

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    so I asked them why they weren't working harder to get shirts out to all of those poor people who were waiting for their shirts.

    well done
     


  3. brittain

    brittain Senior member

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    Jantzen was doing great, but they seem to have slipped again. I got my first 3 orders all within 3 weeks. I placed my 4th order about 2 months ago and have yet to get a confirmation or anything, despite sending a couple of emails to Ricky.
     


  4. il vecchio

    il vecchio Senior member

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    Jantzen was doing great, but they seem to have slipped again. I got my first 3 orders all within 3 weeks. I placed my 4th order about 2 months ago and have yet to get a confirmation or anything, despite sending a couple of emails to Ricky.
    +1
     


  5. Wrenkin

    Wrenkin Senior member

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    +1

    Same story.. 2 fast single orders, and then a 3-shirt order which has disappeared. I did at least, however, get a confirmation"”and a charge on my CC.
     


  6. linsook

    linsook Senior member

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    Jantzen was doing great, but they seem to have slipped again. I got my first 3 orders all within 3 weeks. I placed my 4th order about 2 months ago and have yet to get a confirmation or anything, despite sending a couple of emails to Ricky.

    slipping like the economy.
     


  7. lbcgav

    lbcgav Senior member

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    Jantzen was doing great, but they seem to have slipped again. I got my first 3 orders all within 3 weeks. I placed my 4th order about 2 months ago and have yet to get a confirmation or anything, despite sending a couple of emails to Ricky.

    I've got to agree with this. My first three orders came within a month. With my latest order, I got a response 5 weeks after I had gotten my first confirmation saying that they were out of the fabric I requested. I even gave them a backup fabric if my first choice was out.
     


  8. Quatsch

    Quatsch Senior member

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    I placed an order in (very) late August, and it got shipped last week. But, I got a response to my email in about a week. Not great, but not as bad as I had feared.
     


  9. il vecchio

    il vecchio Senior member

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    I think that if the material ordered is immediately to hand you get the order in a week or two. If it isn't you can forget it - certainly for a few months.
     


  10. uirugger

    uirugger Active Member

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    I placed an order in (very) late August, and it got shipped last week. But, I got a response to my email in about a week. Not great, but not as bad as I had feared.

    I still havent heard back from the order I placed in July. Why doesn't he complete his sales in the order they came in? So freaking puzzling/frustrating.
     


  11. Wrenkin

    Wrenkin Senior member

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    Same story.. 2 fast single orders, and then a 3-shirt order which has disappeared. I did at least, however, get a confirmation"”and a charge on my CC.

    As a follow-up, I emailed him after I posted this and he got back right away, claiming that the package had been bounced back by USPS. Of course, I'm in Canada, so I don't know why that would be, but we'll try again.

    I was actually surprised that he charged me the day I ordered. I'd have thought he'd wait until shipment at least, but then I ordered 2 white & 1 blue shirts in "best poplin/broadcloth" so, given the lack of material constraints it's entirely possible he'd made them before he charged me.
     


  12. mylesmyles

    mylesmyles Senior member

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    Maybe I'm just lucky, but I placed an order on September 17th and it arrived today (Oct 8) - about 3 weeks, not bad at all.

    I find it's best to email him when I place the order. I usually order 1 shirt on the webstie, then send a follow-up email the same day making sure he got the order and telling him what other fabrics I want. (all the same cut)
     


  13. padronlover

    padronlover Senior member

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    yesterday I poped in to visit janzten in the new place. maybe 5 times as big as the last place, lots and lots of suit fabrics and suits hanging around the walls. there were 5 or 6 people sitting around at desks (ricky was off for the mid automn festival), and so I asked them why they weren't working harder to get shirts out to all of those poor people who were waiting for their shirts.
    LOL I just caught this.[​IMG]
     


  14. lexmann

    lexmann Senior member

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    Ordered 2 plain white shirts on Sept 6, received confirmation on Sept 27, rececived the shirts today. A total of 33 days. My credit card has not been charged yet.
     


  15. laphroaig

    laphroaig Senior member

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    Tried to order a shirt last week. Order form was returning an error when submitting. Tried three times then sent order by email. Ricky just replied thanking me for ordering 3 shirts. [​IMG] And you know what... I kinda expected this would happen.
     


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